New Natural Nails & Spa II offers massages, manicures, and pedicures. Customers report positive experiences with the gel manicures and pedicures, praising the attention to detail and relaxing foot massages. Some customers note that the service is more expensive compared to other salons, even those offering additional perks. There have been reports of issues with the water used for pedicures, with staff bringing in hot water from a bucket. New management has been noted, and while the owners are described as hardworking and friendly, some customers feel the quality of service has declined from previous years.