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November 2023 by Elizabeth S
No signs to find the building. Only on a small directory. Limited parking. I checked in very early for my appointment and was still sitting in the packed, hot waiting room 10 minutes after my appointment time. I waited over 45 minutes in total and had to leave to get back to work. Never was seen, and had to go back to work still fasting and upset. Everyone was angry in the waiting room. Completely unprofessional and unacceptable.
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November 2023 by Sundar Victor
Not great service results are not in doctors office even after multiple blood draws, doctors office are scrambling calling around to find why results are not in. Will stop going to this place
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September 2023 by Christine Sheridan
Very bad experience with poor customer service skills. Long wait, very bad treatment from people that work here. Don't bother going here!
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September 2023 by Carol Sheridan
The people working here are rude and will keep you waiting forever. Skip this one! Very poor customer service and VERY long wait.
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July 2023 by Britt
Adam the Phlebotomist was amazing, seriously the most painless blood draw I've ever had. He was nice, personable and made the whole process of getting the labs I needed done easy.
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May 2023 by Bryan Adams
Made an appointment the night before. When I checked in, I only waited 5 minutes. The phlebotomist, Latoya was exceptional! The blood draw was literally pain free. Thank you for your professionalism, Latoya!!
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April 2023 by Mr. Rowlins
Haven't went here yet. But I have to bring my daughter to ether this in Glastonbury or the other one also in Glastonbury. So I'm trying to figure out witch is better. But these reviews are ALL OVER THE PLACE! I'll come back &let y'all what my experience was.... TBC....
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April 2023 by Kert Rowlins
Haven't went here yet. But I have to bring my daughter to ether this in Glastonbury or the other one also in Glastonbury. So I'm trying to figure out witch is better. But these reviews are ALL OVER THE PLACE! I'll come back &let y'all what my experience was.... TBC....
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February 2023 by Google User
Good facility! Please book an appointment in advance! The staff is very welcoming and courteous!
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February 2023 by Liz D
The best Quest office in the area. I always hate having to do blood tests and this office makes it very comforting. Not to mention they are on time and the wait is not long. Manny provided exceptional customer service and I will definately be coming back to this location.
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February 2023 by Karla Rodriguez
The guy who tried to draw my blood was extreme rude and disrespectful. I told him to be more gentle and he told me to leave and go to another location cause I can’t be telling how to do his job. Ridiculous I’ve never experienced something like this.
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November 2022 by Kaylyn Klaneski
I've frequented a many Quests Diagnostics but this was one of the better. Paula, the phlebotomist played a huge roll in the experience. Firstly, she took time to double check all of my information. I know I've been to quest at least 2 times this year and the address on file today was from 4 years ago. Paula also advised me my insurance may not cover some of the viles and told me exactly what the OOP cost would be. I am a very hard blood draw and Paula listened to my concerns and was so amazingly empathetic especially when I came in 10 minutes before her shift was over and she stayed 15 minutes late to get finished up with me. She collected almost all the viles ordered, which rarely happens to me as I have very hard veins for blood draw.
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February 2022 by Juliana Sharp
Was in and out for my gestational diabetes test without an appointment! The phlebotomist played calming music and made sure I was comfortable. Will definitely come back to this location.
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September 2021 by Coleco The Bird
This was the worst experience. I went in for a panel and phlebotomist had NO idea what he was doing. First he was cleaning blood off the door. He was wearing an American Flag bandana and European accent. I was in the room for 20 minutes while he tried to look up codes and was completely confused with what codes he needed to enter. He had to go ask someone else what to put it. My doctors office was on the phone with me and he still couldn’t figure it out. Then he pulled down his mask to talk into my phone! I asked him to put his mask back on and he said “how am I supposed to talk?”.He had trouble seeing my the numbers on my insurance card, and typing. Was this the man I was going to let stick a needle in me?! Hell no! After a while, I gave up, and Walked right out of there. Never go to this location.
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September 2020 by Joe Ann McKay
Due to Covid, I didn’t look forward to this morning’s very early visit. Couldn’t get an appointment so was a walk in. I signed in and was very happy to read that I could go to my car and wait there until I was called. I didn’t even make it to the car. Someone opened the clinic door and called out my name. I was happy to see that it was the male phlebotomist who had drawn my blood a year ago. He is so kind , well organized and a great phlebotomist - a real professional. The location was very clean and there was antibacterial soap available . Very good experience.
