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October 2023 by Brian Blass
This the place to go if you need new running shoes. I've mostly been wearing Asics on Thanksgiving morning for the past 23 years but it was time for something new. My 12 year old Asics were getting tired so I went in here in August the day before running the RiMaConn and Ashley hooked me up with my first pair of Topos. What a difference these made. She scanned my foot and had me try a few different shoes before deciding and I'm confident we found the right shoe for me. I went from being a reluctant infrequent runner to when's the next 5k but I'll sign up for the 10 instead. Thanks again
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October 2023 by iwrite
My podiatrist recommended your store. I have custom orthotics and needed to find the right shoe for my feet. Everyone was super helpful! I also get my socks there. I really like Feetures socks. Same price as Amazon and with the personal service that makes it worth the trip from Vernon!
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August 2023 by Anthony B
Always answer my questions. :) They also have wide shoes which help. Also have Brooks brand here.
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July 2023 by Alex Doming
Great local running shoe & accessories store with knowledgeable staff and pleasant service. They helped me find a really great deal on a slightly older model Saucony shoe.
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June 2023 by Juston Manville
Today I witnessed first hand the death of brick and mortar. I got a pair of Topo shoes, a brand that I didn't know much about. I did the foot scan, ran down the sidewalk, walked in the store ect... The service was great (5 star). I took the shoe for a run and it was the most painful experience I've had short of hockey skates.Topo had a 30 day return policy so I thought, awesome, I'll just return the shoes. I called Topo and they told me that since I didn't order through them I would have to go back to Sound Runner (this is where brick and mortar dies). When I brought them back, Sound Runner could not return them because they "could not resell them." I got store credit...My question is, why would I ever shop at a brick and mortar store when Altra, Hoka, Nike, Topo and maybe others give a 30 day no questions asked return? If I buy through Sound Runner I do not get that same courtesy? I guess I'm a mail order guy after I spend my store credit...
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June 2023 by Jose Oyola Morales
Great and friendly staff! Second pair of running shoes from this store, very happy with their recommendations then and now.
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June 2023 by Thomas Voss
Very helpful - foot mapping determined the size and pressure zones, allowing Ashley, our sales rep to select the correct shoes for me. Thanks!
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March 2023 by Cathy Paschetto
I took my son to Sound Runner this afternoon to get new sneakers for my son for HS track. Dan was our sales associate and he was so friendly and helpful. Thank you for the excellent customer service.
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January 2023 by Heather Petzold
I had a great experience with my mom at sound runner this weekend. I purchased hokas online for her & they did not fit her correctly. I returned them & decided to check this store out for the 1st time. We worked with Julie & she spent over an hour with us to pick out the correct sneakers. I would highly recommend going here instead of ordering online.
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January 2023 by Ruth Lussier
Staff is great. Worked with me to find the right shoe. Selection was good. I love the policy that if the shoe you want isn’t in stock they will ship to your home for free. Also love Hoka’s 30 day return policy. Best shoes I have ever owned. Bringing two friends next week to check out the Hoka line.
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December 2022 by Karen Leonard
I purchased sneakers. I was told I had 45 days to return I wore them once. Horrible fit - went to RETURN them and was told I had to get a store credit-When asked why no one told me that he said why it'sonyourreceipt. HORRIBLE SERVICE-NASTY & RUDE!
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November 2022 by Monica Swanson
Nick got my daughter in a great pair of shoes for her feet for her first season of indoor track! Thanks.
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October 2022 by Geoff Hasson
Very welcoming and friendly. I was helped immediately to find the shoes I was looking for. They didn’t have the color I wanted so I ended up not buying anything today, but appreciate the great service.Thanks!
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September 2022 by Theresa Lind
Great customer service. Very patient and knowledgeable staff, would highly recommend.
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March 2022 by Mark Wotring
Best running shoe store, I've been to. I received much more than I expected. Staff was very knowledgeable, they made suggestions but did not try to upsell anything I didn't need.My new Go To and worth the hour drive for me.
