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January 2024 by Trudy Weldon
Today I had to call this location and the person that answered the phone was very rude she acted like she couldn't hear me or didn't have the time to assist me on looking if there was a certain product on the show instead she handed the phone off to the Frito Guy saying and I quote can you help her because she's asking a lot of questions and gave him the phone I feel like that was very rude and it wasn't his job to do her job he was very polite and he did help me and due to his customer service I did come to the location and and by the item I was looking I had to drive four exits to receive the item but it was worth it . The overall store is very clean and there is plenty of parking. And the only reason I gave a 3-star rating is because this is not the first rude experience I have had I overheard a cashier being very rude to a gentleman the last time I came here telling him do it look like I work in the meat department or would you like me to go see the price for you.. it was very rude to the point I was embarrassed for him
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December 2023 by minichamp nugget
run by children who dont care about delivering decent customer service at the very least and treat you like a second class citizen
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December 2023 by Stacy Heneghan
I go to this grocery store all the time, I live a few streets away and almost always have a great experience here. Cheryl in the floral area always has a smile on her face and that section is BEAUTIFUL! She does an amazing job.I was there today and waiting in line and heard a woman yelling at a younger employee. She not only did it once but a few times. I then said to her you shouldn’t speak to your employees that way and especially in front of customers. I asked her name she said Liz and I could call anyone I wanted to let them know. No one should be treated that way.
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October 2023 by B C
The store runs out of paper bags.... so they're charging customers a dollar a bag for the woven plastic ones. Incredibly stingy considering target basically gives them away.3 weeks later same issue happens they're still charging a dollar for these propelyne bags
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June 2023 by jan brennan
BAD PRODUCE BEWARESPEAK DIRECTLY WITH THE MANAGER JOHN PRIOR TO PURCHASE TO ENSURE YOU CAN GET A REFUND FOR HORRIBLE QUALITY PRODUCE
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May 2023 by Anita Shea
In all fairness this is my only experience in this store for an issue I couldn’t get fixed at the ACME store on High Ridge Road in Stamford where I always shop. I tried my luck here and it paid off. Customer service means a lot. Who doesn’t want to feel valued? An item that I wanted to redeem with my reward points is not available at any ACME store in lower Fairfield County. The High Ridge store would not substitute a comparable item they had in stock, which costs exactly the same as the item offered on my list. The other ACME stores don’t carry this product either. I buy a lot which adds insult to injury. I drove down to Riverside and took a comparable package from their freezer to Ali in Customer Service. The difference was like night and day. Ali honored the substitute product and fixed the problem with professionalism and respect for the customer (me.). A little kindness goes a long way. Just for the record I showed Ali that I removed the product from my rewards list. Thank you Ali.
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March 2023 by Christine Towle
The market was clean. The staff were not friendly - they were actually mean to me because I got there ten minutes b4 closing (I just needed a few things). I won't bring my business there again.
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January 2023 by Slim H.
Just awful. It's not the product either, they are a typical grocery store with the typical items. It's the staff...lazy, unhelpful and miserable people. Won't go back after what I just experienced. Don't recommend that you go at all.
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December 2022 by Daren Watson
I came in for one item. I grabbed my item and went to the register. The cashier (a young latino male, more than likely a teenager or very early 20s) had his back turned and was talking to another cashier; a young female. When he heard me put my item on the register belt he turned around, no greeting or acknowledgement. I brushed that off as it wasn't a big deal to dwell on, but should be acknowledged. My total came up ($4.07), I had a $5 bill and 7 cents (one nickel and two pennies). Upon handing it to him he SNATCHED the money out my hand to where the 7 cents went flying on the floor to which is he "oops". As he picked it up, no apology to me for snatching my money out of my hand and no acknowledgement that he did anything wrong. He gave me my receipt, $1 change and dismissed me by 100% acknowledging the people behind me with a greeting of "How are you guys? How's your day?" To say the least, I thought that was suspect for serious reasons which on the surface could be racial, but that's subjective. However, this person's demeanor was rude, dismissive and unprofessional and I will not come back to this location again.Also note, the happened around 6 PM on 12/6/2022. Check your store cameras for verification..
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October 2022 by Andrea Luz
Don’t waste your time doing order pick up. After they sent you a text message saying everything is ready, and you do check in in the app informing them you are outside, you will seat in your car for 40 min waiting for it.
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June 2022 by Slade Manning
Nice location with excellent employees. I like going at off hours to avoid any tough driving turning in and out of the parking lot
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April 2022 by Jacob Forero
Excellent, Great place to show. Don't forget to download the app ACME and create account with them. You get Rewards and feel food when you're buying groceries.
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March 2022 by Fernando Dutra
every time Joshua attends to me, he does not say hello, he does not ask if I need a bag, he does not say anything, they should have more friendly people to work at acme
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October 2021 by Marguerite Cogswell
Love this place. Started going when it first opened. Many changes over the years, but all for the good. Different casinos to choose from. Also many eating areas, and hotel rooms to pick from. Have tried many and no bad choices. Also love the bingo parlor. Its a great way to spend a part of your day or night. And of course have to add the many sanitizing stations set up throughout the place.
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October 2021 by L. Bted
Best product
