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December 2023 by Mike V
First and foremost, we’re dealing with a Dunkin’ Donuts inside of a gas station. I say that because they have a smaller footprint, and therefore do not have as many staff as a normal size Dunkin’ Donuts would have. Usually 1 or 2 ladies working at a time whereas most DD’s have 4-5.With that said, there can sometimes be a bit of a wait, especially when breakfast sandwiches are being ordered. I have never experienced wrong orders, food being burnt, food not tasting good. Everything is always done correctly.The women that I have interacted with who worked there are always friendly. When my dogs are in the car, they are always excited and offer the dogs a munchkin.The food is what it is. It’s the same as any other Dunkin’ Donuts. The coffee is as you would expect it to be. Overall is a fine Dunkin location
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September 2023 by austin woodworth
They do their best to make sure the drive-thru keeps on moving during the morning
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July 2023 by Xanora
Worst Dunkin around, if I could give it 0 stars I would. They constantly prioritize the drive thru over the counter, and if you order more than 3 coffees through the drive thru they huff and puff at you, make a point to tell you that they're short staffed and that "there's only 3 of us" which one lady loves to tell us EVERY SINGLE TIME WE ORDER. I'm sorry I have 3 people in my household.Terrible customer service and they make it known when they're mad. Sorry you work at Dunkin!
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February 2023 by SinnersChoice
This is one of the worst Dunkin Donuts. The coffee is always burnt and old and the bagels are unappetizing. The employee's are also rude.
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October 2022 by Reagan A.
This one particular worker was very rude, she kept asking if we were done ordering and talked under her breath when we were trying to figure something out.
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October 2022 by Debra MacCoy
Staff and service is wonderful. They work as a team. Inside clean but to cold to eat in.
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July 2022 by Victoria White
Just went through the drive through here and Gary was fantastic!!! His customer service was nothing short of exceptional. I’m impressed and appreciate his kindness and willingness to make sure I was satisfied with my order.
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July 2022 by Jason Ekholm
They mess everything up. Ask you to repeat yourself over and over. Never get the coffee order right.
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November 2021 by Matt Mccoy
It was ok, if your in a pinch and on a time schedule dont stop,, otherwise I guess it's OK to stop and get a coffee.
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November 2021 by Kaitlyn Marie Merchant
This dunkin is the WORST!!!?
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October 2021 by Debra Yeung
Staff and service is wonderful. They work as a team. Inside clean but to cold to eat in.
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October 2021 by Karissa Collins
Waited in line for 15 minutes with our 2 coffees and 1 donut in hand just so the drive through window could cash out more people before we could pay.ALSO paid with a gift card....the worker then threw the card out after running it for our order and moved on to more drive through order orders. Thankfully our receipt said we still had a balance remaining of $12.20 so we asked the worker for our card back and they were very rude and upset with us for interrupting the drive through window again (the drive through window was the only working register). The worker then picked through all the trash to find our card while making *huffing* noises because it was an inconvenience to them.I'm sorry but that was not our mistake, and we didn't once get an apology. Very poor customer service and poor management for not giving their workers the tools they need to succeed. They need more than one register.
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October 2021 by Lloyd “Wes” Rainey
I dont know whats going on here. but there always seems to be an issue. also to go orders are even an issue. Dont do to go donuts cause they will always not fill those.
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September 2021 by Robin Patterson
I ordered 2 coffees and 2 donuts.Got 2 coffees and 2 nasty breakfast sandwichesPay attention!!
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August 2021 by Johnny Walker
Worst DD I’ve been too for overall experience. More often than not my order is wrong or missing something. I know Griswold is small but come on.
