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March 2024 by Jacob Nesmith
24 Hours! Clean store and very friendly staff!
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January 2024 by Richard Andrews
Keep being friendly and helpful
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October 2023 by Johanna Janssens (DCPS)
I love the CVS at 110 Carroll Ave. They are so friendly, polite and helpful and take the time to attend to what you need.
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November 2022 by Jose Rivera
The woman who took my call is one in a million. I expressed concerns about my insurance and prescription. She went above and beyond to ensure that my prescription was filled today! I felt that she cared about my concerns and she took care of me. She called me back with great news and successfully filled my prescription. She’s an awesome person and employee!
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June 2022 by Garen Kenny
Best 2 guys to deal with very helpful and always a pleasure.
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June 2021 by Ro New
Conveniently located. This CVS store had a lot available for an individual to be able to purchase when ever that the individual needs to be able to purchase something.
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September 2020 by Ellen M.
The worst ... just got out of Surgery on a tooth and I'm in serious pain... The Dr Called 45 minutes ago to have this medication ready and now I have to wait an extra 15 to20 minutes . I am in excruciating pain only to have the pharmacist come reprimand me because I asked if she could please make it a priority and get it ready!
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January 2020 by Katie G.
Possibly the absolute worst pharmacy I have ever used. I've had prescriptions LOST by the pharmacy twice (with no accountability and no apology). I've received text messages that a rx was ready, just to be told upon arrival it wasn't ready, I've also received messages a rx was ready just to find out it was out of stock. My most recent attempt to fill a prescription was also a fail. I received a text that my medication was ready, when I called they told me it was out of stock and would be in the following day. The next day I received a text that it was out of stock and to call if I wanted to pick it up at a different cvs. So, I call and they tell me they CANT send it to another cvs. Mind you, they had already lost the first rx so I had already called my doctor to resend it. They tell me I have to call my doctor AGAIN to have it sent to a different cvs unless I wanted to wait until Monday (this was on Thursday). When you are prescribed medication, you need to take it consistently, they should know this. When I called my doctor, she said that every other cvs she worked with would acquire the medication from a different cvs to fill the order and was blown away that the groton one doesn't even attempt that. There is never any attempt whatsoever from this cvs to accommodate their customers. They do not care, do not offer solutions, and are completely unapologetic about their lack of professionalism. I tried to switch to Walgreens but unfortunately my insurance requires me to use cvs. It is VERY rare that I don't run into some sort of issue with them filling my prescriptions. I understand the pharmacy is busy, but I can't help but wonder how much of that is due to complete incompetence.
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May 2019 by LoLo K.
Their customer service sucks. My fiancé went here and bought two bouquets for mothers day and we went to a family gathering and opened them up. The bouquets were soooo moldy we had to throw 2/3 of it away. It was embarrassing. I took pictures and when i went home and got the receipt out of our trash to get a refund hey said they needed the flowers back. I showed them the pictures and they said it didnt matter. He even had the gall to say "oh I remember him from this morning, didn't he say that he stuck the flowers in the freezer and killed them?" I said "what? No absolutely not and I'm not going back to my mother-in-laws and digging through the trash for them." The pictures should be enough. He said sorry we need the moldy flowers. I was so shocked.
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March 2017 by Jillian Ramos
Cashiers can be really nice
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December 2016 by Christina Lee
Clean good store
