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September 2023 by Omari Boyd
Alex was great,, very helpful in all aspects. This guy needs a raise in pay. He’s the man…
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October 2022 by Lord Xedrix
These people operate in an almost criminal manner they skulk around parking lots trying to find someone parked just a little bit wrong and tow them for a quick payday bad people here
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September 2022 by Amy Whitehouse
Love these folks! I used their towing service in an emergency and the woman on the phone handled a hysterical me like a champ! Great service, huge help when I needed it most!
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August 2022 by aaron walton
Some of the rudest customer service ever. Receptionist said "we need to make sure we are going to get paid before you can take photos of the car." My mom was in a severe car accident and in the hospital and while I understand that they want to get "paid" you can have a less abrasive tone. Worst salvage shop ever.Service: Car towing
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March 2022 by Iris SoGreen
Collected our vehicle WITHOUT us being present! Approx. 1 hour PRIOR to PRE-SCHEDULED pick up, time set up by our insurance. Our vehicle was locked and I had the keys, so how exactly did the service provider access our locked car? Upon arriving to the drop off destination, I was informed that the service provider was disrespectful to staff and parked the vehicle ACROSS THE STREET FROM THE AUTO BODY SHOP (despite being given directions of where to park it, on the lot). So now our vehicle won't be fixed by the shop until AFTER 3:30pm (IF THE BUSY SHOP CAN EVEN FIND THE TIME, NOW). First time being serviced by this organization. TERRIBLE! 3.16.22
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March 2022 by Candi Smith
Fantastic, friendly service! People who like their job and care about their customers! Highly recommend can’t beat honesty and a genuine desire to help people! Quick service I was broken down blocking traffic and called them got there in 20 minutes. Friendly speedy honest service! Love their services.Services: General repairs & maintenance
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October 2021 by Eve Potter
Wonderful experience having to get out car towed. Arrived quickly and driver was very friendly. Would recommend Groton Auto Body to anyone!!Service: Car towing
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January 2021 by James Leary
Excellent, Took time and was ? honest. If you need a tow recommend.
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January 2021 by Maria Betances
By far the worst experience, ive ever had. When entering the office the lady at the front desk decided to be rude and tell me that I cant clean out my car until she’s gets paid. That’s not how you greet people especially when you were just in a car accident that was not your fault plus it’s two days before Christmas. I also want to state that nobody in the office and all there employees had no mask, like we’re not in a pandemic and then theres a little girl in the office while the whole place smells like straight cigarettes sooooo disturbing . Smhhhh worst customer service I’ve ever experienced in my life.
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December 2020 by Christopher Leggett
Great experience having them tow my vehicle. Communicated well on how long it would take and for any ETA adjustments. Came on time and provided quick service.
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October 2020 by Peter R V Brown
My wife was in a car accident and we asked Groton Auto Body to do the repairs. They did a terrific job. They returned the car in superb shape. They were always courteous and professional.
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August 2020 by Charlina Holloway
Professional and kept me updated consistently!
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August 2020 by TIMMY GATES
Top notch business. High quality work and professionalism. Would recommend anyone to them for auto body work. Lynne is easy to talk to and knows what she is talking about.
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August 2020 by Raymond Nix
Rich does amazing work!
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June 2020 by krushlin1155
Very gross employees. I've never felt more uncomfortable as a woman in my entire life. I was being stared at and could tell the employees were laughing making rude comments about me. I was referred to as "top heavy" and one employee had his phone with him and seemed to be taking pictures of me while in the building of his place of employment. Never calling this business again.
