The Groton Eye Center provides exceptional service and care. Dr. Fretto is highly recommended for her friendly and knowledgeable approach. The optical staff are patient and helpful in finding the perfect glasses. The business goes above and beyond, as seen in their willingness to reorder lost contact lenses at no charge, showcasing excellent customer service. Customers praise the welcoming and warm staff, who answer any concerns or issues. When getting contacts, the staff go over how to use them and put them in with ease. Adam is described as a helpful personal shopper, ensuring customers are happy with their new glasses. Customers feel comfortable at the office, with all their questions and concerns addressed. The staff, including Nikki Flanders, are skilled, knowledgeable, and professional, providing the best experience in over 30 years of changing eyeglass prescriptions and choosing new frames.
Organized office and very professional and polite. Exam was thorough. Adam (i think was his name) was a great help in picking out my glasses. Overall great experience.
October 2025
Extremely friendly and professional staff. Adam, in particular was wonderful! He’s extremely knowledgeable and patient at helping me on one of my many trips in there for frames and different lenses. Would highly recommend Groton eye Center.
October 2025
Extremely pleasurable experience the entire process. Staff very pleasant and professional, have never steered me in wrong direction with choosing frames.
