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March 2020 by Regina R
I think the staff is very friendly and very helpful.
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December 2019 by rosalie bass
Customer service is unprofessional. A customers financial situation should not affect the respect due to that customer. The bank has some good services for members but the attitude rates 1star. Employees can interact in sensitive situations with respect not superior attitude.
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May 2019 by Tatyana Gomez
Don’t ever open an account with this bank. TERRIBLE customer service. Cheryl and Andrea are disrespectful and don’t care about helping their own clients. They make false accusations and are very unprofessional. They need to learn how to communicate better with their clients if they want Groton Municipal Bank to stay open.
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May 2019 by Paige Yvette
Terrible customer service. Unbelievable. Find another credit union. Cheryl has absolutely no idea how to communicate with her customers.
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May 2019 by Leyani Gomez
TERRIBLE !!! Customer service . Their motto is “...improving our members’ communities and their quality of life. That’s a lie!! They are not practicing what they preach.
