Groton Utilities is highly regarded for its excellent customer service and knowledgeable staff. Many residents appreciate the helpfulness of Groton employees, describing them as great people. Customers have shared positive experiences, particularly with the energy audit service, which provided valuable insights and solutions for energy issues. The team is praised for their professionalism and efficiency, especially in emergency situations like power outages caused by fallen trees. While some concerns have been raised about road work impacting local schools, the overall sentiment remains positive. Residents emphasize the affordability of Groton Utilities compared to other providers, expressing loyalty and satisfaction with the services offered. Overall, Groton Utilities stands out as a reliable choice for utility services in the area.
Great people! I love dealing with Groton employees. I've lived there for 12 years and I strongly recommend Groton. The Beaches are beautiful!
January 2025
Who's idea was it to work on the road that leads to groton magnet shool in mystic this has caused a huge impact on dropping and picking students from school this is called poor planning shame on you
March 2024
This week I had an energy audit with a company that Groton Utilities contracts with. The audit was incredibly helpful! The guys that performed the audit were extremely knowledgeable and professional. They identified multiple issues that they were able to correct. GU and their auditors get a 10 out of 10 from me!!!!