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December 2023 by Vincent Hooks
Went to have a key made, the lady who cut key was very knowledgeable an nice, this was on Monday, today is Thursday went to have same key remade, an the heavy set man told me woman gooorning or any thing an says this key has a chip, it has no chip
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November 2023 by Christopher Sanders
I love this store, not because it has everything (it doesn't), but because it has higher-quality wares than your average big box store. They have tool rentals of good quality as well, and the staff are friendly and have always been eager to help. This place has become my go-to for gardening supplies, tool accessories, and paint supplies. A great little store.
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November 2023 by Sidney Olle Jr.
True value stores have the hard to find stuff for hardware, locksmith and the best is the friendly staff that I value so much?❤️
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September 2023 by John Lamar
Always my go to place. The staff are incredibly friendly & knowledgeable. I have never not gotten what I went for.
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August 2023 by Dudley Henderson
A very well stocked hardware store. Helpful employees. I was able to get everything I needed.
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July 2023 by sundevilstud7
I've used this store for basic hardware items for a few years now, decent selection. I recently had an issue with my mower (not quite running with the same power as normal) and dropped it off. Within a week they had it back and running without any issues. I feel like the pricing for the work was very fair and they did an excellent job. I look forward to giving them more business here in the future.
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June 2023 by Andrew B.
My go to place for my projects they have pretty much everything I need and very knowledgeable and helpful great place
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June 2023 by Debby
Love that we still have some small business left in this country!
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May 2023 by Hethbean Bean
Knowledgeable attentive staff. Tell them what you need and they tell you where it is and out you go! When looking for something I try to start here!
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May 2023 by Chris Thompson
Will not use them again for mower repair. I dropped my mower off on 6 May a Saturday and was told by Jean, they would call me the following week. I called them on 10 May to see if they had time to look at it, Jean told me they had not had time to look at if and will get to it early the following week. I waited a week and called again and spoke with Jean again. Today 17 May, he told me they cold not get to it for 5-6 weeks. Not sure why he keeps changing his time line, but if I would have known it was going to take 6-8 weeks to look at what is wrong with the mower, I would not have left it with them. By the time I get it back I won't need it because summer will be over.
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May 2023 by Colleen Thornton
Brought lawn mower to be fixed. Had it for 2 months.picked up brought home still not fixed and now cracked deck. Worst place ever!
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May 2023 by Ken Bly
I sent my mower to there repair shop on the end of march and as of today 4-27-23 they still have not looked at it. Very poor service this year,
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May 2023 by Phoebe H.
I reviewed Johnsons harshly in Summer of 2022 & i want to rectify this because ive since visited & bought several big tkt items and received exc customer service. In 2022 it was a hot Summer & im used to doors not propped open & air cond and store staff at registers that were a bit older & inventory minded. However, ive realized that the cashiers arent the truly knowlegable customer svs, the floor staff like Heather or the owner, Bill are the folks you goto for info on products. Weve bought: Weber grill, Echo EV powered lawn mower, drill bits, Rustoleum paint, house cleaning detergent you can attach to your hose & power wash, lawn tools, bird seed, local honey & even maple syrup! I still wish they'd shut the front glass doors & get store fitted for central air but hey, i'll take the knowledgeable staff & convenience & customer svs of a family owned store! I like the Ace Hardware in Mystic too and you get the corp feel & A/C but not the same lvl of expertise & people who truly know their hardware or even recall your name & patronizing their store frequently! This review now rectifies my tougher one in 2022.
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March 2023 by Scott Chapin
Great service and love the selection of stuff they carry. Being local is a huge help too! Been shopping here for over 20 years and always loved them as a staple in Groton
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March 2023 by Otho Stevens
Great support helping me get what I need and not what I don't
