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January 2024 by Scott Tyrone
They were very professional and efficient. They took care of me in a very reasonable time and a very reasonable price. I highly recommend their services.
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January 2024 by Rebekah Conrad
Very polite and honest
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November 2023 by Elaine Fauquet
Wonderful trustworthy place to get your car fixed! Jeff and Beth are great! Highly recommend Karns!!
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September 2023 by Jellybean wonderbean
LOVED THEM!Always best with informing me about my car, no pressuring me about up charge or anything. 10/10 would recommend
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August 2023 by M. Marshall
BEYOND THE BEST!!!! I just took my 2023 Dodge Challenger there for a full exhaust system and accelerator install..thinking it would be around $800. When I just went and picked it up it was ONLY $300!!!!!!!!!!! HOLY COW THIS PEOPLE ARE BEYOND AMAZING!!!!! Not only does my car purrrrrr like a finely tuned jet engine but it takes off like one too! This is THE BEST PLACE EVER!!!! I will NEVER go anywhere else ever again! VERY HIGHLY RECOMMENDED!!!! Check my other reviews that have been viewed over 100,000 times and trust me!!! Go to Kerns!!!
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June 2023 by Wenceslao Gonzales
Had oil change on both vehicles quick service an reasonable prices; highly recommend ?.
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June 2023 by Bruce Jamon
The employees are excellent and caring and i love doing business with them. Jeff is at another level he always makes you feel like family.Service: Exhaust
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June 2023 by Tom MARTIN
Jeff is as honest as they come, can't say enough about his shop. You won't be sorry using Karns Automotive!
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May 2023 by Rency Cruz
By far the best experience I’ve had with automotive services in New London county! I requested a 3” inlet/outlet resonator inline with my current exhaust system. They made an exception of not using customer parts, with a caveat of course, and it was overall great experience. Upon inspection of the welds, it was apparent that the gentlemen that did it had the experience and technical skill to deliver such a great bead! Would 10/10 recommend to anyone looking for a custom exhaust system.Vehicle:2019 Honda Civic Type R
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May 2023 by Cody Lewis
Jeff is a great mechanic and wonderful human being. Always helps in a pinch and doesn't BS you. Best shop in the area hands down.
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February 2023 by Daniel Jones
Best mechanic shop in New London county. This is the only place I would ever take my vehicles.
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January 2023 by weemankyle
Brought multiple vehicles in to Jeff for custom exhaust work. Sometimes they're a little overwhelmed and busy but they still get 5 stars in my book because customer service from Beth is always top notch and the work is quality
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August 2022 by Steven McConnell
Solid work from solid, honest people! These folks actually care about their customers and it shows in both the quality of work, and the way you’re treated in the office.I was on a military move from east to west coast in the middle of a heat wave with a ruptured AC hose. Our animals were absolutely dying in the car and could not have made the trip across the rest of the country. I had a very limited time to be in Groton and they understood that.They rush ordered two parts from two separate suppliers to ensure one of them made it in time. When one of the bolts broke off of the condenser during the repair, they could have just pulled a replaced the condenser. That’s not what they did. I saw this man slaving away in the heat, dripping sweat, pulling the bolt out and retapping to avoid having to change out my condenser and potentially tripling the price. They knew what I was doing, where I was going and that they would probably never see them again. They could have easily taken advantage of my situation, but they did exactly the opposite. They made it their mission to to help us, and they were going to make it happen…while balancing a more than full workload of other customers. We were back on the road ahead of our deadline and I can’t thank them enough!This place has a solid reputation for a reason and their people have values that seem to be all but lost in todays auto repair world. I could never recommend them highly enough!
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August 2022 by SQ Compher
Definitely I would recommend them they all were great! Car was fixed quickly and works great !I shall return~happy customer !Services: Brakes
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July 2022 by Arthur Leblanc
The best place to go to get car repairs. They treat you like family
