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November 2023 by Rebekah Conrad
Customer service is disgusting. Kara, Kaya whatever her name is at the counter, the young big girl with the glasses has no people skills. Everytime time I have to go in there she unfortunately ends up being the one who deals with me, her attitude is poor and she is very rude. If I didn't have to go there I wouldn't believe me. The whole branch just is very unpleasant.
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November 2023 by newtarooni
Ever since switching to M&T every location I go to the tellers are awfully rude and seem unhappy. One scoffed at me when I was inquiring about a loan for a home. Today, Edwina was the icing on the cake. She must hate her job, she was rude and took forever to help me get a bank check. I will be switching banks ASAP.
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March 2023 by Donald Benson
Very friendly and helpful. I am always able to get in and out very quickly. I am very happy with the Groton branch.
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March 2023 by Ray Penrose
I always try to avoid this branch because they are always so slow, and the employees never look happy