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March 2024 by Jeinery Euceda
Very kind workers there, I appreciate them taking the time to write “have a great day” on my receipt for my pickup.
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February 2024 by Shelly Rivera
We did a fundraiser with this Panera Bread and we under estimated the number of people we were going to have show up. We had more than double the participants in our fundraiser compared to what we expected and Panera was understaffed because of our mistake. The staff was hit with order after order for several hours and backed up but the team leader stayed positive and the staff gracious and professional. Would highly recommend this Panera for fundraising opportunities in the future. Thank you for your support Groton Panera!
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February 2024 by Blues Dad
Foods good. Price is too high. And takes forever to get your food.
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January 2024 by Kodi Miller
Good spot. Above par Panera based off the location in my opinion. A great bunch of women running the joint. Efficient, friendly.
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January 2024 by Lukiangel
The place was hopping but the workers were stressed. The manager Donna was just walking back forth doing bare minimum despite having so many orders all at once. I love this location but it seemed very very slow. Waited 37
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December 2023 by Mike Francis
Panera is good, yes. The food is just not as good as it used to be. For example, the Ceasar salad used to have Parmigiano slivers and crisps. Now its just lettuce and powdered Parmesan from the grocery aisle. Dont get me wring, the ingredients were in good shape. Just lacking quality.
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December 2023 by Rebekah Conrad
Grossest panera I've ever eaten at. Seriously disappointed. The staff had no gloves on while making the food, the cashier had no idea what was even on the menu. I'm looking at the reviews on this location in groton and I'm shocked at the amount of bad ones. Shut down, train and re staff the whole resteraunt I give it 6 months before the store closes anyway. Horrible horrible ?
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December 2023 by Angela Martinez
Horrible all around. I ordered a chicken salad. Chicken was cold and was never told they don't have ranch dressing after I said that was my choice. My bread was cold. I ordered a soup and it was basically all broth A large soup wouldn't even fill up a toddlers belly. The soda is flat and it was so loud in there that I couldn't even eat there. Left with a horrible headache and bad food. Very disappointed. Won't go back there again especially for a $26.00 headache
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December 2023 by Michael Tucker
Great service, relaxing atmosphere very nice menu. My favorite place for lunch lunch breaks.
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November 2023 by Lane R
French onion soup was just broth with a couple pieces of shredded cheese. I would not order from here
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November 2023 by Lauren
A homeless man took my mobile order lol but they were super nice and apologized:)
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November 2023 by Andrew Roes (Abraxxas)
Slowest staff I've ever seen. Tables were a mess. Food was good though.
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November 2023 by Shane K
Absolute worst restaurant I've ever been to. Paneras food is great but the staff at the Groton store is ABSOLUTELY PATHETIC. Their rude, their slow, and they ALWAYSSSSSSSS screw orders up. Staff is
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October 2023 by Elise K.
Only complaint is or more so concern is the lady who took our order (maybe her name was Mel?) was very much out of it. Her eyes keep closing as if she was falling asleep. She had a hard time taking our simple order. They were out of bagette so the manager said sub it out with a side. After we paid she said I just need to cut the sour dough bread... and she grabbed a loaf of sour dough and stood there for a few minutes (really did) almost falling asleep and not knowing what to do or what she was doing with the bread she shoved it in a plastic bag and handed it us... I've worked and taken care of addicts before and saw similar motions and traits. I pray for her.
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October 2023 by Kemmini Washington
Great ambiance due to the layout of the space. The customer service was great along w/ the food.