-
April 2024 by A Thought
Great food and atmosphere.
-
March 2024 by James Wilkinson Jr.
This Groton store has gone downhill, originally it was better than the New London store, lately though it's been a lot of weird misses. Randomly giving me a chicken sandwich with no pickles when it wasn't ordered. Overcooked dry chicken, out of desserts and drinks etc. not sure what exactly changed or if it's the unfortunate weight of an influx of doordash/Uber eats orders with no extra staff to keep up like many fast food places, but whatever it is things are not great.
-
March 2024 by Jose Zurita
They always take forever to give you your food. They don't always answer when you're in the drive through. Almost every time they mess up the order. I gave multiple chances cause I understand people make mistakes.
-
March 2024 by Capt. Bryan E. Cooper
Cleanest Popeyes I’ve ever been in. The staff is very polite and accommodating as well.
-
March 2024 by Jimmy Cha
Not clean for seat down to eat . And very hard to drive in and out of parking lot ???
-
March 2024 by Eric Ranhorn
So it's hit or miss here the staff is always awsome but unfortunately the run out of food and stuff alot.
-
March 2024 by Damon Brown
A wonderful experience with their service on Long Hill Rd, Groton. Both team members took care of my walk in take out order with efficiency and care. ?Parking: It will be tight if they are busy with walk in consumers, but you can always park in the lot next to their location or across the street and use the cross Walk to come over.
-
February 2024 by Holly
Tried drive thru. Person in front of me sat for about 5-10 minutes without being acknowledged. I pulled out of line, parked and went in the building. As I was going in, I heard someone over the drive thru speaker tell that same person that they were only taking others inside. There were three people working on a Sunday afternoon. The staff were very nice and polite, but their systems hindered then. One person walked out, Person in front of me had to get something from their car, but they couldn't save that order to take the next. They asked about, and started, my order while they waited. When it was my turn, they had my chicken and side bagged up. After paying, asked the gal if everything was in the bag, she looked at the receipt and glanced in the bag and told me everything was there. Got home: no biscuits. Go figure.Parking: Fairly small parking lot for a fairly small restaurant.
-
February 2024 by Tiffany
I use to go to the new London location but we went to this Popeyes today for the first time. It was pretty good! No complaints..it was clean good was good but The best part of the experience was the server Amaya she was the most friendliest and attentive server. Her customer service was amazing would come back just because of how she treated me my father and baby son.Parking: The parking lot sucks lol
-
December 2023 by John Stewart
Only one coupon per order but you can do 2 orders doesn’t make any sense. Service is very poor, so slow even though there’s a small amount of orders. Also they have fountain machine soda but no refills which is crazy.
-
December 2023 by stephen cason
Service is the worst I've ever seen. Wait half an hour for them to get the order wrong. Imbeciles work here.
-
December 2023 by robin vermillion
Food was good service sucked. I ordered chicken and gave him money and he didn't give me any change. He stopped to text on his phone. He completely forgot the food. His attitude sucked. I hate going to these places because of the black attitude. Never get good service.
-
November 2023 by MadPhule
I love their spicy chicken strips (when fresh and done right). I'm giving them 5 stars because I have a great experience 9 out of every 10 visits, but they do have off days.They do try to talk me out of spicy on occasion as they have to drop a new batch.The staff is always great, friendly and helpful.They are one of the best fast foods, and one of the few that actually puts spice in their spicy.
-
November 2023 by Gemini V.
Chicken is good, service sucks! Highly encourage you to eat at home. No plastic spoon, no napkins only non accommodating staff who wants you to not stay in the store!
-
October 2023 by Daniel D.
Surprisingly good, and when compared to the one in Waterford it's exceptional. The fries I had were crispy and freshly cooked, while the chicken sandwich was one of the best I've had from this chain. Plus the people there were really nice, downright pleasant. The guy behind the counter asked me how my meal was going a few minutes after I sat down. Like an alternate dimension of fast food. Definitely makes it worth going back to this one.