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January 2024 by David O'Brien
Truck 183 almost ran me off the road. Driver needs to get his head out of his rear end and learn how to handle that big bad 6 wheeler.
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November 2023 by Rella Bernabucci
We’ve had Spicer service our home for many years. When we decided to switch to propane they were the obvious choice. Ryan came out to evaluate the changeover and gave us many options. Upon choosing what was best for us, we proceeded with the project. His proposal was right on considering cost, safety and efficiency. The service techs who installed the project were friendly. They were prompt and answered all questions. And they were neat and cleaned up before leaving. The project was completed in a timely manner. All expectations were met. We are very pleased with the service.
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October 2023 by Jesper Hustad
Spicer installed a new fuel tank for me and I just want to say thank you for a GREAT job. The crew was on time, cleaned everything up, explained to me what they had done and how to read the gauge. They have been a pleasure to work with and call on them again when needed. Thank you!!
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October 2023 by Mary White
Hi Ryan-I'm so impressed by the crew that did my heat pump installation- very helpful and hard working! Very excited to have all of my heating/cooling/electrical requirements supplied by my solar panels?Thank you so much for all of your help!Mary White
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September 2023 by Kimlyn Marshall
What an incredible company from our first call to the install. Staff super knowledgeable on the phone.Huge THANK YOU to our Techs; Jeff and Ray! They were on time, professional, cleaned up as they worked and explained to us all we needed to know.Very happy with the whole process!
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August 2023 by Dani
I feel awful to give a company a 1 star review but, we have a gas stove and that’s the only thing we use that is gas ran. We had a $85/yearly plan to rent out a tank. We keep getting charged $85 a month, even though we agreed yearly, we were promised a full tank of gas. We only got 24lbs of gas not even half a tank! We were charged over $400! For something they wouldn’t tell us. I’m sorry but we’ve had an awful experience with this company.
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August 2023 by Rob Gamble
Service: Remove and replace cooling coil in our central AC system.The service was excellent. The 2 service men were efficient, courteous, friendly and a wealth of information. I considerSpicer my first choice for service and fuel. They have always been 100% reliable in my experience.
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July 2023 by Anne Pilewski
This spring we converted over from an aging oil furnace and A/C system and upgraded to a dual fuel (propane) Bosch heat pump and hybrid water heater (with heat pump technology). From my initial meeting with Ryan Knopf in sales to the oil tank removal, town inspections and skillful installation and start-up, the process was seamless and impressive from my end. Everyone at Spicer has been professional and personable, communicating every step of the way, patiently answering questions, and imparting their knowledge. Our latest utility bill shows a 25% reduction in electric usage from last year at this time which is great news. Sealing our ducts has helped as well. It is important to note that Spicer took the time to do an accurate heating/cooling load calculation for the house to determine the correct heat pump size. Bigger is not necessarily better. I wanted to have a relationship with a full service local company for not only propane delivery but also yearly maintenance, and should an emergency arise, Spicer will be available. I interviewed quite a few HVAC contractors and for me Spicer stood out from all of them. Their pricing was fair and it was clearly the best choice.
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May 2023 by Nicole Knight
I called the Sales department to learn about getting propane tanks and gas line for my whole house standby generator. I first spoke with Stephanie who was very knowledgeable and friendly; she directed me to Brittany who made the entire process smooth and painless. Brittany was impressive in all her knowledge, came to do a site visit and sent me a proposal the same day. Brittany handled my permit and kept me updated about the installation dates and of what to expect. The technicians, Cody and Davin arrived on time and were very professional. They explained to me what to expect and look out for (as I had never had propane before). My entire experience with Spicer Gas has been nothing short of wonderful. I would highly recommend them for any of your propane needs.THANK YOU!!!!
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May 2023 by Janice A. Kimball
Chris was very helpful about diagnosing the problem with my propane furnace fan and rectifying it. He also cleaned the furnace area for me and gave me great information on setting up a new account and system with Spicer Advanced Gas.
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May 2023 by Alma Falvey
I have an Enviro Fireplace Insert from Spicer Hearth and Home that I love. The fireplace is not only visually appealing but does a wonderful job at heating my downstairs where I host family gatherings. The fireplace always becomes a topic of discussion as it is always noticed and well-enjoyed. Brittany & Harold are very knowledgeable and have been able to help me out with questions I have had on the unit in the past. The office staff in Salem, Ally and Stephanie are always friendly when I call to pay my propane bill or to schedule my annual cleanings. I would recommend Spicer for your propane needs.
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May 2023 by Mark Hawthorne
I bought a pool heater from a company (not Spicer) under the impression that they would install the gas line to the appliance from my propane tanks I already have at my home but that was not the case. I called Spicer and talked to Brittany who came out to my home the same day to take a look; she really impressed me with all she knew! I received a proposal from her the very next day and she was quick to respond to all my questions and never made me feel like I was a bother for having so many. Brittany made the entire process so easy! The technicians (Dale & Cody) were professional & friendly throughout the installation and explained everything to me in a way I could understand. Since my experience was so wonderful I will be switching my tanks to Spicer Gas.
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May 2023 by Admin FCC
Spicer made it easy and affordable to get our Oil Line Replaced! Ryan, in sales, gave us a very informative quote in a timely manner. Jeff and Mark, techs, did a great job working on our Oil Line Replacement. Thank you, Spicer!
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May 2023 by Rich Burdick
I just wanted to share the excellent customer service that Brittany and the 2 techs that swapped out my propane tanks did while switching to Spicer Advanced Gas. Pricing was excellent and they are there promptly for auto refill. I was with a local company that kept playing games with my pricing and I would have to call after the first big fill up for each season because " the computer system would drop my pricing discount" after 4 years of that I had had enough.
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May 2023 by Timothy falvey
Brittany has been a tremendous help multiple times now in helping me to find the perfect grill to fit my needs. I now have a Green Mountain Grill for smoking meats, a Blackstone Griddle for an easy way to whip up a stir fry or a big breakfast and of course my BULL for grilling up the perfect steak. I really like that Spicer carries lines that fit a variety of grilling needs and especially that their staff is friendly and knowledgeable. If you’re in the market for a new grill or even if you just want to add a gas line from your bulk tank to avoid filling grill tanks I suggest you visit Spicer Hearth and Home in Salem.
