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June 2023 by John S
Took me for $138.00. No receipt, cash only, no diagnosis, only a verbal estimate to spend more money. Avoid this shop. It's shady to say the least. I changed the fluid and the filter and got it running.Service: Transmission
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January 2023 by mike ninteau
Dropped off company truck, place looks a little sketchy, employee only spoke broken english. The proof will be in the work done.
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July 2022 by Christine Michelle Williams
This place is a joke avoid them at all cost or it will cost u more to repair what they tried to do
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May 2022 by Logen A.
If time is a consideration for your review of a business that deals with auto repairs than this place is definitely not the one to go to. Every time I called for an update Joel gave me a b******* response of "this day coming up". The day comes with the expected results of getting my vehicle back and he gives another date. This happened a total of four times with no call from the business of any updates. This is on top of them ordering the wrong parts for my car and causing another update. I felt like my service just keeps getting swept to the right. If a solid expected date was given this wouldn't have been a problem, but it's the constant hassle of not knowing the state my vehicle is in on the date given to pickup. This reason alone goes to my 1 star.
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February 2022 by Trevor Shackleton
Joel’s done some transmissions for me and also changed out an output shaft for me on my 70 gremlin so I could install a gearvendors overdrive and keep it shorter with the truck output shaft (727) great work .Service: Transmission
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November 2021 by Larry P.
Joel is great. Installs factory oe parts. Parts made specifically for the vehicle. Quality work and timely repairs.
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August 2021 by Alice Curtis
My car was towed to the garage over a month ago and I never got a diagnosis or a quote to fix it. I went from Upstate New York to Groton to retrieve my vehicle. It was apparent that the car had never been moved since being dropped off by the tow truck. In the end, it appears that it was a simple fix that could have been addressed easily. Disappointing experience.
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June 2021 by James Jackson
Great, quick service and extremely reasonable pricing. The shop manager is very friendly and well educated in repairs, especially transmission repairs. They have a repeat customer in me and my family.
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January 2021 by Chris Benamati
This is a good little shop. They rebuilt the 5 speed manual transmission in my 09 pontiac vibe (bearings and synchros). They did a very good job for a fair price. The owner, Joel, is knowledgeable and friendly. The mechanics pointed out a bunch of stuff that helped me understand what was going on. My only problem was it took a month to get the car fixed since they were very busy and the date of expected completion kept slipping. Overall good, and I would go back. Recommend having an honest conversation up front about when you need your car back by.
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July 2020 by Jay Edwards
Hard to find shops like this anymore. Honest and straight to the point. Will be back here for any transmission needs I have in the future.
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July 2020 by Keith Johnston
Nice knowledgeable guys. My truck shifts like new!
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May 2020 by Melanie Hathaway
I needed transmission work, my mechanic referred me to Joel at Stop & Go. I fully expected to replace the transmission, it has 250,000 miles on it. Stop & Go not only replaced only the part it needed and serviced the transmission (at half the cost I expected ?) but Joel also set me up with a rental, we were in and out in 20 mins. The car was ready when promised and the problem is gone. I highly recommend Stop & Go, Groton. Helpful, friendly and honest people. ⭐⭐⭐⭐⭐
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May 2020 by Ryan Godfrey
First off, I read up a ton on a couple different places, and this place had a couple bad reviews, someone saying he takes in too many cars to work on, some saying that he charged 300 dollars to look At and wouldn’t release the car, I’ve read some different reviews here and there. Why these happened I don’t know. But rest assured if your thinking of going to this place, GO. Joel was awesome. These reviews I’ve seen don’t do it justice. I have a 2012 Chevy Silverado Red, and the transmission was going out in it, truck Has almost 200,000 miles on it, I knew something was going to go, anyways, I took it to Chevy dealership which they told me, oh you’ll spend more money rebuilding it then just replacing it, Chevy wanted almost 6000 dollars for a replacement. Sure enough I spoke to Joel. He told me to bring it down Friday, and either would call me same day or call me mid monday(as they are not opened sat-sun) after letting me know what was actually wrong with it. Sure enough Joel’s calling me Monday, and what I loved was he is straight forward about it with any issues, he told me exactly what was wrong with the transmission and that a rebuild would be best solution. I dropped my truck off Friday, April 10th, full rebuild kit and installed labor was 2800! AND he had it DONE within a week. I picked it up today and the thing runs smoother then when I bought the damn truck! Best part was, he initially said he’s charge me 100 bucks to look at it, and would apply it to the bill as long as I got the repair done with him. Which he did. I’m very excited to have my truck back, and Joel and his team did an awesome job with my truck. Thank you again Joel, anything big I need with my truck again, I will absolutely be coming to you.
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March 2020 by mark steinmetz
They are friendly and they stand behind their work.
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February 2020 by kratos997
Called the shop on Monday the 13th of January to have my car looked at for a possible transmission issue. I was told to bring my car in on Tuesday the 14th to have them take a look at it. I bring it in and the owner says ok we'll take a look at it and get back to you, this is at 10am. I leave and I waited on an update on the diagnostic report and the estimate and time frame for the repair. I never received a phone call at all on the 14th. I called 4 times to check on the vehicle. I finally left a message on the 5th call asking about the status. No return fall call from the shop. The shop closes without giving me an update.
