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October 2022 by radio ron santos
Worst star buck ever employee was very rude complete attitude when I didn’t want ost milk I was very nice she was cold and rude and drink was gross didn’t even bother go back get a new one don’t feel like dealing with the attitude
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June 2022 by Katharine Page
This pharmacy is always so great at helping me when there is an issue with my prescription.
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May 2022 by David Rod
I wish all stop and shop would have sings on the road to let not their regular trucks or deliveries know where the produce meat and grocery deliveries is. instead of us guessing which is which. not like they have big recieving areas to maneuvering around and thy get mad If you get into their parking lot areas not good stop and shop I rather go to the DC in assonet mass. but I guess they don't enough trucks to do their own stores
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December 2021 by maura johnson
Every time I come, I get sidelong glances for a minimum of two minutes before anyone will come to the desk. Then (no matter how long ago the prescription was sent) I’m told it’s not ready and it will be AT LEAST twenty minutes. Come back thirty minutes later, rinse and repeat. They either need more help or an attitude adjustment.
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September 2021 by Dee Ryans
The store is an upheaval that has been going on for months now. Aisles that are settled make no sense in what is with what! I have shopped here for 25 years and am totally disappointed with this new arrangement. The straw that broke the camel’s back? No fresh salads in the deli department, just packaged salads. I asked when the deli would have their fresh salads back in the cases and was told, “Never.” I will no longer shop there in spite of the dedicated and friendly workers there.
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August 2020 by Elizabeth-Anne Sylvester
Take great care of my family.
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February 2020 by Monica Dmuchowski
Pharmacy Staff are so amazing, never rude or judgmental, kind and willing to answer questions!
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August 2019 by Jordan W.
Worst experience imaginable today at Stop and Shop. I am a faithful customer to this store and come here every week and spend over $200. Today I was treated like a criminal and a thief due to their own equipment not functioning correctly. like every time I go there, I use the scanner to scan and bag my groceries as I go. When I went to check out the scan gun alerted me that I would need cashier assistance to complete my purchase. When the cashier came over she asked for my scanner and started to rescan my items, i asked if there was a problem and she explained my purchase was going to be audited. Perfectly fine with that. I understand that this is part of their process. The problems started when the cashier was having difficulty when trying to scan my items, she called for a manager who told us that my scanner wasn't compatible for the audit, so the cashier left with my stop and shop card and scanner to find a compatible scanner and transfer all my purchase info to that scanner, this took a little over 20 min. Then when the cashier returned she was able to scan items to audit, scanned about 5 items with no problem, all received the green check mark stating I had scanned them, when she scanned my chicken the machine froze, and instead of blaming the equipment she immediately began to question me as to whether or not I scanned my chicken, to which I explained I am certain I did, the machine was still frozen and she repeatedly asked me if I scanned it, once the machine I froze instead of rescanning the chicken she then added the chicken to my order and said she would check on it. Her attitude towards me completely changed at the moment, she was short and continuously was questioning me about my items. When she went to check the machine froze again. At this point the manager was there helping the cashier and were both rude and implying that I was stealing items and began unpacking all my bags. Making comments to each other under their breath and saying things like "she didn't scan the chicken" and "I'm sure that's the only thing she forgot" in a sarcastic tone again implying I was trying to steal items and loud enough for other customers to notice. It has been close to 45 min and the manager states that I now have to take all my items over to a register so they can rescan every single one, which completely defeats the purpose of me scanning/bagging as I go. Because of how they were treating me, like a thief, and this now being a 45 min process, I told them I didn't have anymore time for this and needed to leave. The manager began unpacking all my items out of my reusable bags and asked me on 6 separate occasions if the bags were mine. I told her every time that yes they are mine and that I came in with them, the manager continued to imply that I was trying to now steal these bags and didn't stop until I told her she could check the cameras to see that I walked in with them. For her to think that I was stealing groceries and also reusable bags is highly offensive and embarrassing. I am a nurse and my husband is a disabled veteran, we work very hard for our money. I have never stolen anything in my life, never mind a $1 reusable grocery bag. I walked out without my $200+ in grocery items, and will never return to a stop and shop again. I understand the process of auditing and have no problem with it, but when their equipment was not working properly, I was blamed and treated like a thief. Things like this make me happy companies like Amazon exist. I'd rather give my business to them or any other grocery store!
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May 2019 by Irma Shepherd
the salad bar I appreciate so very much
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April 2019 by Matt A.
Not really a fan of the "shopper card" stores where you have to sign up for a card to get ok prices. (Alone, I have Ralph's, Winco, Shoprite, and like 20 other of these cards for different chains). I never feel like I'm ever getting a good deal at these type stores. That being said, there are definitely some products here I don't see at other stores and I will shop for those products. Examples: pesto, Cheesecake factory brand bread. The larger selection of brands, and extra organic/healthy and independent brands equals out the overall higher prices.
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April 2019 by Valerie Workman
staff are helpful and always pleasant fair prices and good selection love my local stop n shop
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January 2019 by Leonard Platt
It turns out I must type 25 characters.
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August 2018 by Kaitlynn's R.
I love this stop and shop, the only downfall is it has "rush hours"' (as most do). It's always stocked, and they employees and very friendly and helpful. They have parking spots for those who did online in-store pickup, a Starbucks, and those little devices that scan your items making check-out faster. At this location there is a café area for eating, or if you just need a rest. There's a section dedicated to seafood, right next to the deli. Their deli even has a dock with prepackaged meats and cheeses so you don't have to wait in line. The restrooms are kept decently clean as well as easily accessible. What I can say about this store is that it's somewhat tight for those in wheelchairs or using the stores driven carts. What I love about this one in particular is the two isles dedicated to organic and gluten free foods and products. Their meat section has a great selection as well and you can usually find really good deals! I come here all the time, just be sure to avoid rush hours (specifically lunch time and 5pm.)
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November 2016 by Cassandra P.
Usually has what I am looking for, although sometimes the meat is a little picked over and sometimes they do not always have certain produce. I've looked for zucchini and red peppers only to have them be out. My biggest problem is there are not usually enough staff/open registers. The staff that is there is friendly enough, but one or two registers aren't usually enough. To avoid this, 9 times out of 10 I go through self check out, which also has long lines, and a multitude of errors.
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November 2015 by Luap K.
Deborah, first let me thank you for introducing me to Brian "The Butcher". Having lost the local butcher in my town, I searched and have finally found a replacement. While I waited. I heard Brian working the floor. He was actually helping people and making them smile. Which in this day and age is a rarity in a big box store and there was total engagement on both sides. Our local store does not have friendly folks that actually help you with your purchase. My turn, they didn't have what I was looking for in the cases but Brian "The Butcher" was more than happy to go find, trim and even trim the Beef Brisket again for me. My smoker is going to be VERY happy come Sunday! Can't speak for the rest of the store they might be the standard style of Groton misery, but you certainly need to visit "The Butcher". Thanks Brian your a true asset to your local community and the market. Please move closer!
