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November 2023 by Dana Sue
Ordered VIP service but the only thing VIP was the price. Horrible vacuum, didn’t even clean the door pockets or seats. I had to spend 20 additional minutes myself at home to get it right. Avoid this car wash at all costs. Disgusting!Service: Auto detailing
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November 2023 by Matthew Jackson
Love this car wash the staff does awesome work and cleans vehicle well and the price is great
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September 2023 by Susan G
I have been coming to Submarine Carwash for 12 years (at least). They vacuum the whole car, run it through the car wash, wash windows inside & out, clean doorways and dashboard & tires and wipe the outside down. The price has gone up over the years but I'm still a loyal customer.
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September 2023 by Ronald L.
Just had the worst of the worst car washing. Paid 26 bucks and the car looks worse than when I brought it in. They left windows unwashed and didn't bother vacuuming the trunk. I'll never go back there. ron Lake
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August 2023 by Sana G.
My family has been going to Submarine Car Wash since I was a kid, so I knew I had to visit before taking my car back to school. I live near a lot of new construction homes so the outside of my car gets covered in dirt, and the exterior car wash did an amazing job of cleaning and shining up my car! I also liked how thorough the interior wash was; with three people cleaning the interior, they do a great job of getting every crevice. I went at 5 pm on a Wednesday and there was only one car ahead of me. They have several different car wash packages, I got the commander package and it was worth the price with the exterior wax.
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August 2023 by Phillip Majewski
You lost three customers today. There were six cars in line, when an SUV pulled up to the front of the line and the workers allowed it to cut in. The two cars in front of me left and I did as well. Either we all obey the rules or I take my money somewhere else. We had already been waiting 15 minutes without moving.
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June 2023 by Lee Brent
Great early bird prices.Twice I had scratches removed in the detail shop - awesome job and very competitive prices.
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June 2023 by Cooper Olson
Went there once and they scratched the car in 2 different spots. To make things worse they didn’t vacuum the inside of my car at all despite me paying for it. Maybe I was just unlucky because I’ve heard good things but I will definitely not be going back.Services: Auto detailing
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May 2023 by Phoebe H.
The owner of both Submarine Car Wash &Downtown Car Wash just jacked up his cost for a carwash significantly and eliminated the Sunset discount of about $3? btwn 3-5 p.m. For Senior Citizens on fixed incomes, my friends and i really really try to save and this really was not only disappointing when i pulled up today & staff informed me very kindly but i thought, who can afford a $22? monthly fee to wash your car? Not avg Seniors thats for sure. We're usually the ones bagging up half our meals for Supper the next day & going out with friends for lunch because the portion & entree cost go up significantly. The staff are very sweet & hard working here so please dont let my 2-star review affect your perception of quality they perform. They in fact are 5-star! I want to make the owner, whom i dont know his name currently but believe him to be an unethical, greedy person. Be ashamed youve done this. There are very few one time pay't per carwash places left unless washing car yourself running to box w/tokens which i am too old to do anymore. Everyone wants $22-24 mo and thinks that offering OCD adults the opp to wash their cars daily is a smart trade, is it really?
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April 2023 by Tenzin Y.
I would recommend anybody go car wash theirWorst car wash place ever! ?After the wash, I complain them they told me all you need to pay more
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April 2023 by Adrian Bialobrodec
Worst car wash I've ever been to. They didn't notify me of the hour wait time they just were excited to take my 50 bucks. And then when I said I don't have anymore time to wait and I wanted my 35 dollars back to not get the wax anymore they only gave me 20 back. Won't go here ever again. And they argued with me over the dust still on my mats and seats because they did a bad job vacuuming the carwash in Cromwell does a much better job.
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April 2023 by Bridget Sullivan
A decent car wash with interior vacuuming, tunnel wash, and hand-dry finishing. They wipe down the dash, console, and both interior and exterior windows. Price is reasonable. The only reason I don't give 5 stars is because they have 4 different packages to choose from, and I've tried them all. But, they seem to do the exact same thing with all of them. Although I can't speak to what is sprayed in the tunnel in terms of wax or sealant, they don't do anything special for tire dressing or interior finishing with the different packages. Overall, I will absolutely continue to use and recommend them, I just don't pay for the higher packages anymore.
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March 2023 by Mary D.
So quick and easy and they do it all ! Wait was not bad, it was a sunny day in winter so everyone had same idea .
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March 2023 by Vanessa C.
I had taken my car to get washed here and they broke off my Chevrolet bowtie. The broke off one of the pieces and then when I spoke to the owner about it, he said there is nothing he could do and that I could go to an autozone store to buy something to fix it. Now there is a crack in the front of my Chevrolet bowtie and one of the pieces snapped off. If you care about your car, I would not recommend going here since all they care about is money.
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February 2023 by Glenn Preston
I’ve been going here for years and I’ve always been pretty happy. But the quality of their work goes out the door when they are busy. My truck was rushed, they didn’t prewash the passenger side or wheels. On top of that they pushed my truck thru the washer in reverse, when it came to the end it started backing up. The cashier had to hit the auto stop button to stop the washer. Luckily they didn’t have a car right behind it. There was dirt still on my truck and wheels and my windows were still dirty. If this was a $20 service I’d let it slide. But it’s almost $30 now. Premium prices mean premium service.DO BETTER!! I’m still a loyal customer. But I wasn’t happy at my last visit.Services: Auto interior vacuuming