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March 2024 by Susan Greene
Salyssa was very pleasant and helpful
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March 2024 by Kate French
I had an excellent experience with Verizon and the most helpful and professional staff. David was stellar!! He was very careful not to sneeze while installing my screen cover. lol
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March 2024 by Nelson Holt
Samantha was very kind and helpful! She took the time and helped me with my setup. I really appreciated it?
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March 2024 by Niki Provatas
Very friendly. I did not feel like just a number. Very helpful and he went beyond normal customer service. I an a 63 year old woman and know absolutely nothing about cell phones. He was very patient and extremely helpful.
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February 2024 by Ralph Freeman
I called the Groton store in a panic because I had lost my phone and I wasn't sure what to do. Sam over the phone talked me through the find my device site which for some reason wouldn't verify my identity with my info so he told me if I could get to the store before closing they would get me a phone. At the store Zachary got me a phone, set up my account for restore and taught me how to do it. He did this patiently even though it was closing time and gave me ways to contact him whenever I needed to. Very happy with Sam and Zachary and Groton Verizon.
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February 2024 by Janet Howland
Zach very knowledgeable and efficient
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February 2024 by Wendy Debarros
Salyssa was able to get all my information over to my new phone even though my old phone was broken! AMAZING Customer service ans very patient.
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February 2024 by Lynn Gannon
Salt’s said was very patient and was able to get my account squared away after a corporate store messed up
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December 2023 by Juan Maldonado
Zach was a great help purchasing a new phone for my wife. Not only was he incredibly helpful, but was able to transfer the old service to Verizon with ease.
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December 2023 by Debra Hankey
This store gets such high traffic and they do an amazing job getting everyone what they need! Their friendly staff go the extra mile in helping you trade in your phones. Been a customer at this store for at least eight years.
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December 2023 by Amanda Jelden
I had a fantastic experience with Dave at Verizon. His knowledge and patience made the process smooth, and he went above and beyond to address all my concerns. Dave's excellent customer service skills truly stood out, making my visit pleasant and hassle-free. Highly recommend working with him!
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December 2023 by Caitlin Mitchell
Sam is Very informative, wonderful customer service, demonstrated with his own phone experience. I would highly recommend him. Got my husband and I coffee. Very hospitable. He certainly sold us.
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November 2023 by William Schmauder
I was greeted immediately upon entering the store by Zack. He was incredibly helpful to me who is not very tech savvy. He helped me all my issues,put the protective glass on my phone. I will definitely track him down for any future needs! I am very, very pleased.
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November 2023 by Leslie Rodrigues
Love this store! Always get the help I need from very well informed and kind professionals. Special shout out to Zach :)
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November 2023 by Euan Ross
Zachary provided great service. Very calm sorting out a complicated change of devices and accounts. Very easy to work with.
