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“Excellent customer service. I called them this morning about rain water leaking into my car from the passenger side roof/panel. They were able to look at my car, give me a loaner, identify and fix the issue. I appreciated the loaner since we didn’t know what was the cause. It turned out to be a clogged sunroof drain with a quick fix. Walt was so kind that he didn’t charge me which I greatly appreciated. I returned the loaner with a full tank; It’s the least I could do. Walt showed me the piece of rubber that had broken off that clogged the drain. Everyone was so kind and understanding. I am so happy to have my car fix knowing that this week it will be raining. Honest owner and staff.”
“Had a great experience working with CherylAnn to buy my new car. She was very easy to work with, answered all of my questions immediately, and was never pushy. I would highly recommend this dealership and look forward to working with them again in the future.”
“Shoreline Collision exceeded our expectations -- Anna Marie in the front office was responsive and a pleasure to work with, the body work was on time, and most importantly, their work on our car turned out to be pristine. We HIGHLY recommend Shoreline Collision and Restoration. Part 2: We returned to Shoreline Collision this year for another repair, and once again they exceeded our expectations. Their attention to detail in the body work and their commitment to a great customer experience really set them apart. It’s rare to find a business that cares this much about both the work itself and the people they serve.”
“John went above and beyond to fix my car after I got into an accident. He did amazing work- I highly recommend him and definitely will return to him in the future!”
“Under new ownership!
I recently noticed the clear coat on my rear passenger was coming off and called Madison Auto Body to see if it was under warrantee from a repair done on the same door in 2018. Keith, the new owner, was quick to get back to me and stood behind the work done at Madison Auto Body in 2018, despite only taking over as owner less than a year ago, and repainted the door at no cost. He also did some additional work I requested at a very fair price. The work was done with great attention to detail and looks great, and when I picked up my car it not only looked better on the outside than it had when I dropped it off (as expected), but it was also cleaner on the inside than when I dropped it off, too!
I've been going to Madison Auto Body for years - like many others here have said, the body work has always been great, but the customer service from the former owner was poor. Keith taking over new ownership of Madison Auto Body was the best thing that could have happened to the shop. Finally, the quality of ownership and customer service matches the high quality of the work they do.”
“Insurance claims are not fun nor as straight forward as they should be. Lou at Autocraft Corporation is hero who used his experience to help me to understand the process of getting my car repaired, both in terms of the repairs and the insurance payments. His friendly and compassionate approach made this experience smooth and stress free. Best of all when I picked up my car it was clean inside and out and fixed up good as new. Cannot recommend Autocraft Corporation enough. GREAT PEOPLE DOING GREAT WORK!”
“My son had a collision and his bumper, headlight, etc., needed to be repaired. This shop is by far the best around. If I ever need auto body work again, this is the only place I will go. 10 Stars!”
“Great work highly recommended did a great job on my wheels also after reading some reviews it’s alot of work what they do so sometimes can take longer need some patience!!!”
“Shoreline Autobody is the absolute place to go if you've had any type of collision damage to your vehicle. Lindsay up front will ensure that you have a quality experience.They coordinate with the rental company for you so that a car is waiting for you when you drop off your vehicle. The tech staff are the best! The results are flawless and guaranteed. They even wash and thoroughly clean the inside of your vehicle! Exceptional service, exceptional communication - this is the place to go for all your collision repairs!”
Open 24 hours
Ta Express New Haven, 3 E Industrial Rd, Branford
Body Shops
“Food was delish. Burned the root if my mouth because the food was hot and made to order!!! Pizza Hut is good business.
Stop by and check them out.”
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“I had such an amazing experience here!! I was really nervous about bringing my car in, but everyone I spoke to was so kind and welcoming. They made the entire process super easy and let me drop it off the next morning. Within just a couple of hours, I got a call that it was ready! It looks so much better, and I feel safer driving my car now. Their kindness and generosity helped me more than they probably realize. It’s not often that you come across people who are genuinely this friendly and willing to help. I’m so grateful to everyone there and I highly recommend them! If I ever need work done on my car again, I’ll definitely be going back to them!!”