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October 2023 by tomghansen
This was the worst customer service experience I have ever had. Incompetent and unreliable. After 5 weeks I finally had to hire a tow truck to get my un-repaired vehicle back from them.Service: Transmission
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September 2023 by Tom H.
Sorry to have to say this, but this was the worst customer service I ever experienced. Incompetent mechanic, no communication, absurd excuses and continuous delays. After 5 weeks, I had to pay them $350 and hire my own tow truck to get my car out of there. They cannot fix manual transmissions. Poor service, quality and value.
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September 2023 by Alex Ziwak
If I could give 6 stars to Jerry’s transformation I would.I had to get a new transmission and I was recommended to go to Jerry’s. I’m glad I did. Everyone at Jerry’s is amazing and super nice. They installed a new transmission and it runs like a new vehicle. I am very happy.I highly recommend Jerry’s transmission. Don’t waist your time trying to find another place to get your transmission done. Jerry’s is the best!Thank you John and James and everyone at Jerry’s.They are all honest good people and really care about their customers.AlexService: Transmission
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June 2023 by Chris Hood
Just Wow. We have family repair shops of our own, as we do not do transmission work, we send all of our customers with transmission troubles to Jerry’s… My own car started having transmission issues so I decided to go myself and the crew is fantastic, willing to work with my scheduling, good communication, I asked everyone there questions and they all were willing to answer them and guide me the right way and explain. very patient… Brian is so helpful and very nice… We will continue to send them customers.
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May 2023 by Greg Johnson
Rebuilt and upgraded the transmission in my 2nd Gen Dodge Ram diesel truck to pull a new 5th wheel. Transmission works better than ever and they were able to answer my questions, too.Service: Transmission
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May 2023 by Wayde Erickson
They were great! I thought I had a problem with my Transmission but it was something completely different. I have had the transmission done there as well. Top notch.Services: Transmission repair
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April 2023 by ann deloughery
I had a great experience at Jerry’s! They were very helpful and knowledgeable with the transmission for my d sad and handicapped van. Great place and will recommend to anyone!!❤️❤️Service: Transmission
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April 2023 by Tyler Zuse
The owners are great people and the guys who work there in the shop care about you getting down the road safe.Service: Transmission repair
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January 2023 by Chris King837
I had a transfer case installed by Jerry’s that was defective. When brought back to this establishment they attempted to cause a failure of the transfer case in order to get a new one through warranty. By attempting this they caused transmission issues that were not there before. You can’t talk to the owner because he talks circles around you. A very uncomfortable situation! Highly not recommended!
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December 2022 by Margaret Surgenor
We love Jerry’s-We have brought our cars there for years and always get expert repairs and great advice. This is an experienced team who live in the community. They are honest and never try to take advantage-we get up front, straight advice and repairs. We highly recommend them!Services: Transmission
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December 2022 by Joe Dabrow
I would recommend Jerry's Transmission to everyone having a problem with their tyranny. I've had three done by them as well as general service work. They will not sell you any service your car or truck does not actually need. And when work is required it's always the best. The last truck I had them do now has 586 thousand miles on it. Yes, 586 thousand. Can you get work done a little cheaper? Probably. But you ALWAYS end up with what you pay for. Now go back and read the milage my truck has on it. Worth every single penny of what I spent.Service: Transmission repair
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December 2022 by Debra Garre
We are very happy with the service we received on our 2009 Tacoma pick up which had transmission issues. Jerry’s transmission was able to find the problem, fix it in a timely manner and we are so appreciative.Service: Transmission
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November 2022 by John Palm
Our family has used Jerry’s for all of our transmission services.These guys are absolutely the best transmission people in all of New England.I was actually referred by one of the largest service centers in the area.I’m retired from the car business and have previously owned a couple of Used Car Dealerships over the years. I wouldn’t trust anyone else with our vehicles.Great People, Great Service!Services: Transmission
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November 2022 by Paul Puzycki
Best auto experience ever…they tried just changing fluid as my SUV wasn’t old and that worked for a few months but then my lemon started failing again. They replaced trans for a really fair price and had me bring it back after a month. When I told them there was a noise I never heard before they determined it was a faulty gasket, fixed it right there and didn’t charge me at all. Very trustworthy, honest and hard working folks…Service: Transmission repair
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November 2022 by Keith Sittnick
They were great. The owner, himself, helped me and instead of a complete transmission job, he changed the fluid and it performed much better. I was recommended by Firestone and they told me “all of the garages in the area use Jerry’s”Services: Transmission repair