Verizon, specifically R Wireless, is an independently owned Verizon Authorized Retailer known for its excellent customer service and a wide selection of smartphones, tablets, and accessories from popular brands like Samsung, Google, and Motorola. With locations in NJ, NY, PA, MA, CT, and TX, customers can enjoy the nation’s largest 4G LTE network and the latest 5G technology. Many customers have praised the staff for their knowledge, patience, and helpfulness. Reviewers highlight their experiences with employees like Sammy, Hailey, and David, who provide detailed explanations and support during the purchasing process. Customers appreciate the friendly atmosphere and the staff’s ability to handle tricky technical issues with ease. The Guilford store, in particular, has been recognized as the best for its outstanding service, making it a preferred choice for many shoppers. Overall, R Wireless offers a welcoming environment and a commitment to customer satisfaction.
Holly was absolutely amazing she answered all my questions as silly as they may have been since I'm not techno savvy. She truly went above and beyond to help me
February 2026
Kyle was amazing he went above and beyond to make sure everything was working and we understood how the new phone worked He is a wonderful example of customer service at its best his energy was peaceful kind and positive! Thanks again Kyle!!
December 2025
Specifically writing this review for assistant manager, Holly. We spent a collective three hours on the phone with various Verizon employees and no one could fix this issue and Holly had it done in five minutes and was lovely the entire time. Will only work with her in the future what a delight!
