Aaron's has a strong reputation for good customer service and helpful staff. Customers mention that staff members, including Luis and Ashley, are friendly, knowledgeable, and go out of their way to make deals that save money. Many customers appreciate the staff’s effort to explain everything clearly and provide a positive experience, with some calling out specific employees for their excellent service. The store managers and workers are described as well-spoken, professional, and dedicated. Loyal customers have been satisfied for years, noting consistent quality at locations like New Britain and Hamden. One customer had a first-time visit and praised the manager for making the experience enjoyable and memorable. Overall, Aaron’s is known for friendly staff, good deals, and a high level of customer satisfaction.
