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December 2025 by Андрей Минин
My experience as a bank customer — 3 months so far, and everything has been great. The staff are very pleasant and professional; I’ve interacted with two managers and some tellers. The branch is clean and cozy. I’ll continue to observe :)
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October 2025 by Nani Peachpop
They are so slow they literally work like snails. And they definitely don’t answer the phone
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July 2025 by Paul Dedvukaj
No one ever answers the phone at this branch. Called about 30x though out the day and no answer. Completely unprofessional
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May 2025 by Nina Tiso
Great staff and they have one of those smart ATM machines that lets you select what bills you want
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March 2025 by S Pimentel
Keep to myself at the moment
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October 2024 by Dan Hill
I'm a man that goes into the store and get the item I need and then I go.
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July 2024 by Miriam Rosario
Best place to bank
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April 2024 by Mary Weideman
Very poor customer service, employees do. It know information they should know, so very poor employee knowledge base. And they don’t seem to care.
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November 2023 by Meghan Smith
My fiance and I went last week to open a joint account as new members. Magdalia helped us with opening our account, and she was wonderful. She answered every question, even the dumb ones, and was very friendly. She seemed not only interested in opening our account, but giving us the best available options and talked to us like friends instead of customers. It was a great introduction to the company.
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August 2023 by Lila Fain
David patiently assisted me in doing on line banking. Persistence, professionalism, and helpfulness were qualities he demonstrated. Keep up the good work.
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May 2023 by Sarah Jean
Staff is clueless. After being on the phone and coached through what I needed to do by Chase’s team, this branch had no idea what to do to help me on two separate occasions, despite having all of the information and paperwork required. I was made to sign up for another credit card (despite already having an application in the system) and then told to wait for a call (which never came). Second time I went in after calling chase services again with the same instructions, the second banker also had zero idea what to do and requested the wrong paperwork from me and told me to basically leave and come back with the paperwork that was not needed.I have since spoken to the chase supervisory team to confirm I did everything correct and will have to try a different branch to complete my banking.
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April 2023 by Sarah Nargi
Staff is clueless. After being on the phone and coached through what I needed to do by Chase’s team, this branch had no idea what to do to help me on two separate occasions, despite having all of the information and paperwork required. I was made to sign up for another credit card (despite already having an application in the system) and then told to wait for a call (which never came). Second time I went in after calling chase services again with the same instructions, the second banker also had zero idea what to do and requested the wrong paperwork from me and told me to basically leave and come back with the paperwork that was not needed.I have since spoken to the chase supervisory team to confirm I did everything correct and will have to try a different branch to complete my banking.
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January 2023 by Meghan Dana
My fiance and I went last week to open a joint account as new members. Magdalia helped us with opening our account, and she was wonderful. She answered every question, even the d*** ones, and was very friendly. She seemed not only interested in opening our account, but giving us the best available options and talked to us like friends instead of customers. It was a great introduction to the company.
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January 2023 by Jasmin Ramos
Another infuriating experience with a CT Chase branch. Subpar, sub-subpar across the board, from management down. Extremely disappointing.
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December 2022 by Wanda Curnow
This was our first time visiting this Chase branch. As we entered the bank, we were immediately greeted by Amanda and she proceeded to help us with our needs. Both she and our teller, Michael, were pleasant, professional and great. Kudos to Chase on choosing such wonderful employees.
