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March 2025 by Kevin Quinn
Excellent service at the Hamden, CT location. My girlfriend's Subaru Impreza needed to get the tires rotated and also got an alignment. I made appointment online and was out in a little over an hour.
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March 2025 by Andrene Collins
Absolutely terrible ๐ service just move form NY so I'm new to the area brought my subaru outback and my mini Cooper for oil change and tire rotation.. The manager ๐a skinny red hair white guy was so rude to us ๐๐!!!! we are hard working people and you would think we stole something from this man... !! I don't know what kind of business ๐ this place is running but this man was very unpleasant and unprofessional.... we left never went back and will not be referring this business to NO ONE.... ABSOLUTELY NO ONE..๐ญ๐ญ๐ญ๐ญ
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March 2025 by Edward Duffy
Superb customer service by Eric -- a great professional!
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February 2025 by Eric Cleveland
The store did fine the credit card is terrible difficult to know you balance or make payments not very user friendly considering a different option.
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February 2025 by Kevin Chambers
They were curtious , prompt, knowledgeable and they gave advice
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February 2025 by Julie Penwell
Great and honest customer service! My vehicle was back on the road better than ever and in timely manner!
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February 2025 by Shameela Gany
Excellent service here once again. Firestone has bailed me out on more than one occasion. I can always count on them for reliable, timely, and efficient service. They are also polite, professional, and prompt with returning calls & replying to online inquiries. The waiting area is clean and the proximity to stores convenient. I got the best deal on an oil change for my electric vehicle (been paying a lot more elsewhere unnecessarily) and they rotated my tires for free (tires had been purchased from them in the past). Nice folks at front desk. A+ service overall. I will take my business here consistently. ๐๐๐๐๐
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February 2025 by Michael
Straight forward pricing, completed repair at appropriate time.
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February 2025 by cathy arotsky
Zack, Alex, Eric and all the staff are amazing. Very clean, comfortable waiting area. You are treated with respect. Always get a honest opinion on a vehicle issue. Highly recommend Firestone.
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February 2025 by Edward Breuler
Professional group of workers. Liked to do business with them. They are much better than Town Fair.
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February 2025 by William Loja
Not happy
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February 2025 by Mary Ann Satkowski
They got me right in and had my car ready when promised. These guys are great and reasonable!!
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February 2025 by Suzanna Nyberg
I've been going here for twenty years, and I would not go anywhere else.
My car recently lost heat, and the technicians took care of a host of issues in record time so I could pick up my daughter from school.
They always do a great job.
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February 2025 by kd4771
The guys at my Firestone are always so great. They are reliable, honest, looking out for the best interest of their customers, go above and beyond, and do a great job.
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February 2025 by Al Rygyytguan
Always a pleasant experience!