Liberty Tax is a business that offers tax preparation services. Many customers praise their staff, especially Suzanne Duffy, for being kind, friendly, professional, and helpful. She is known for making the process smooth, simple, and easy to understand, often going above and beyond to assist clients. Customers appreciate the quick and efficient service, with some mentioning that Suzanne was accommodating and attentive, even offering to handle documents via email for convenience. However, there are mixed reviews; while some customers had a positive experience, others experienced delays and rudeness, with their taxes still not received after months. Overall, Liberty Tax is recommended for its helpful and friendly staff, especially Suzanne, but some concerns about service consistency remain.
