-
January 2024 by Guido A
Viviana was a great help!
-
January 2024 by M T
Had a great visit. The staff on the sales floor were super kind and informative.
-
January 2024 by Bernard Bacon
Great customer service
-
December 2023 by ferberpa
Viviana is the nicest person, willing to help all the way
-
November 2023 by Donna Belcher
They were very helpful showing us how to get special dog food for our sick dog.
-
November 2023 by Tori Whaley
The store was well organized and I received excellent customer service this evening
-
November 2023 by Kimberly S.
Awful, Awful, Awful...the groomers at Petco in Hamden did a terrible job at grooming my 6 month old Goldendoodle!! I asked for a teddy bear cut and not too much off his body and they completely shaved his body and face and left a little on his head. What was the point of asking and having pictures if they wasn't going to follow directions! I'm pissed! Never, ever again! They are the worst, when the grroomer didn't show and they called us ro reschedule that should of been an indication of their lack of professionalism. Extremely disappointed.
-
September 2023 by Yazmin Ichpas
Cathy p was a terrible groomer. She was with our pup less than 30 minutes and said that our dog was giving her trouble. Sounds strange knowing our dog is curious and still when grooming has to be done. She complained to the manager when she should be apologizing to us. DONT NOT BOOK WITH CATHY P IF YOU WANT YOUR DOG TO BE GROOMED.
-
September 2023 by Jasmine I.
Terrible experience with cathy p. My pup who is a crybaby but stays still when getting a bath, brushed and trimmed, apparently has caused trouble with cathy and she couldn't cut his hair but was able to trim him face, cut his nails, and clean his butt. Cathy is just lazy and didn't wanna cut his hair cause it would take too much of her time. We HIGHLY recommend NOT to book with cathy if you want your dog half done and smelling like an old person. Gotta give my dog a bath AGAIN.
-
September 2023 by Gregory Yorkshaitis
Everyone is super friendly and helpful great place to get all your pet care needs.
-
July 2023 by Bree Mar
Levar was patient and understanding for our hyper and feisty little dog. He did a great grooming job!
-
July 2023 by Kristy Kaik
The vet was kind enough to take the time to answer my questions about my new puppy and although was busy she took the time to find me in the store to assist me with my concern and find the products I needed! All staff was so kind during our visit. Thank you so much!
-
July 2023 by Cheryl Cox
Great customer service my online sales price was price matched in the store!!
-
July 2023 by Youn C
I make appointment 2weeks before ~ and one day before she call me change days she can’t take dog hair cut OMG ~ so nice service never go again bye ?
-
June 2023 by Sharday Alston
I had a horrible experience the first time having my puppy groomed here, but decided to give them another chance after contacting customer service and receiving additional assistance. The customer service team was very apologetic and scheduled the new grooming appointment with Dylan. I’m so happy with the results. Dylan provided exactly what I wanted and it is so appreciated.
