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February 2024 by Abbi Carrier
Had a urine & blood test/draw and it was a seamless experience! I get anxiety and sometimes get sick during blood work and my phlebotomist Taniya was so kind about it! She offered me accomodations and talked with me during it to distract me. She was also skilled with the needle insertion, barely felt it.Also - It's clean and spacious, check in is easy, and I was taken shortly before my check-in time! Recommend.
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January 2024 by Julie Williams Stoner
I was able to check in my 11-year old daughter through their kiosk as a walk-in for her fasting blood work. We waited an hour. They had a half hour before their posted closing time, no more appts, 2 patients back, nobody else in the waiting area, 4 available phlebotomists that I counted & they refused to see my daughter even after knowing she'd been fasting!
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January 2024 by Jen C
I made a 2 PM appointment and was in and out in about 20 minutes. My coworker made a first thing in the morning appointment and also had a great experience. The phlebotomist was very nice.
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December 2023 by Sina Ghadermarzi
smoothest experience possible
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November 2023 by Kate C.
This is the only Quest we can ever seem to get an an appt at. The staff is always efficient & pleasant. The staff also cleans copiously much appreciated!
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November 2023 by Nikkina Osei
I always try to go to this particular site because of their consistently professional and welcoming demeanor, clean facilities and most important of all the tender hands with which they work with and have patience with my son, who has special needs. I appreciate the last factor above all. Great staff example!!!
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October 2023 by Luna Najera
They lost my samples and didn’t notify me. This has happened twice.
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September 2023 by John Jackson
Waiting room full of people. I had an appt. Once I went in I realized it was packed as the nurse was spending more time rescanning my ins card and making me pay up front!!!!Felt sorry for the between who had been waiting over an hour. Still, good for quest that they are getting their money!!!!!Use anywhere else. Place is horrible.
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September 2023 by Bella
The people at QuestAt 3,000 Dixwell Avenue are fantastic
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August 2023 by Mag Palmer
Worst location!…. Be prepared to wait more than 30 minutes even when you previously booked online. There is no a response or human being to talk or to ask anything while you’re waiting in a crowded waiting room.
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August 2023 by Claudia C
Went to day for blood test, in and out in 8 min with appointment. Technician was very courteous and nice.
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July 2023 by Michelle B
The appointment creation process was painless, getting in was no problem and they got me in relatively quickly. However, when my results came back there were notes saying I refused testing and was encouraged to return. I refused no testing and was given no indication that any testing was missing. When the technician printed the labels for my tests, one printed out incorrectly and was missing half of the barcode and most of the necessary written information, but she said she would reprint it and there would be no issues. What truly bothers me is that they decided to lay blame on me and claim that I denied testing and that they claim they advised me to return. The test that is missing will provide necessary information for a diagnosis or to rule certain conditions out and was the primary reason I went to quest. I would not recommend going to this facility.
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June 2023 by Artur Akhmetzyanov
the staff is very rude, today they shouted at my mother during the blood test, not professional at all
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June 2023 by Jennifer Valle
I was kind of nervous to go here because they don’t exactly have the best ratings, but Desiree made my blood drawing quick and easy. She’s so nice and made me feel comfortable , thank you!
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June 2023 by Haas Almahdi
Scheduled an appt at 12pm, did not get checked in till 1:30pm. A couple people performed walk-ins and got checked immediately while I waited for an hour. Very unprofessional and unhelpful!
