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May 2020 by Bob C.
They can't give you a call when for some reason your call-in prescription isn't going to be ready when it was supposed to be. Instead you have to go there, and then they tell you "it's a special order, so it won't be ready until tomorrow." Or whatever. Why is that? They make you enter your phone number when you place the order, and if for some reason you don't pick it up on time, they have no trouble calling you in that situation, because they want their payment. But if the delay is on their end, then its too much overhead to have to call and let you know, and you have to go all the way over there and then find out and come back another day.
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May 2020 by cherry love
employees at pharmacy don't have a clue what they are doing they also are rude and not professional they charge you copay when they shouldn't they don't give you all your prescriptions when you get there you have to keep asking them to check to make sure no other prescription is there and they are slow they treat you like your beneath them i changed my pharmacy
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April 2020 by Millie Feliciano-Cruz
Too slow!!! Too much waiting at front as much as for pharmacy.
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January 2020 by Jean-Pierre Fletcher
I called the pharmacist at Rite Aid before I went to my doctor appointment, so I could ensure that they could fill my script before my doctor submitted my script to them. I informed the pharmacist that it would be a cash sale. After 5 phone calls and waiting 3 days, the pharmacist tells me they can not get my medicine. I called stop and shop and they are filling my script. Rite Aid is useless.
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December 2019 by Bezo Wilzo
I hate being followed around a store when i shop.. Thats all i will say..
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October 2019 by michelle mancuso
Regular customer. Nice people. Good service.
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February 2019 by huang xinyi
terrible experience with the photo service!!
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December 2018 by Kim Thomas
Pharmacy is exceptionally professional, efficient and helpful. The store has a surprisingly large variety of stock not usually found in a typical "drug store". You can find a quick gift or food item. The front checkout is slow but they open another register to help with a line.
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October 2018 by Nancy P.
Clean, well organized store. Helpful staff. Beautiful holiday décor and half off, what a value!
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September 2018 by Casey Lonergan
Always rude!!!!
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February 2018 by Nancy Papa
Cordial staff. Clean store. Everything is displayed so nicely and easy to find. I appreciate the sales. Rite Aide carries Physicians Formula makeup, a line I really like.
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February 2018 by B H
Always slow checkout. Anytime I see one particular employee working I turn around and go to Walgreens instead.
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November 2016 by De'Jenne Grant
The wait for the pharmacy is RIDICULOUS! Only 1 register open and about 10 people on the lines. The wait is about 5 minutes per person so it turns into a VERY long wait. I went after 5pm.
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November 2016 by Charles Silvey
A very typical Rite Aid store with a large selection of health and beauty products. The parking lot is one way in and one way out, so be careful as you come upon the store from Dixwell that you do not miss the entrance. They have a drive thru if needed.
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April 2016 by Holly S.
Charlene in the pharmacy is warm, kind and so helpful. She is knowledgeable, patient and truly goes out of her way. I love seeing her when I have to fill prescriptions- she makes my day!
