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January 2024 by Brian D.
I looking for a book that had office employee forms. The people were very helpful, but I could not find this book.
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November 2023 by Amber
The print center…terrible attitude, slow, long lines. Take your print and return services ELSEWHERE. And it’s only 10am on a Wednesday.
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September 2023 by Teresa Tefft
I had ordered from their printing center and went to pick up. They have their Amazon drop off and all other shipping services at the copy print center without differentiating services needed.I waited in line for AN HOUR while there were 2 people working behind the desk. All to just pick up materials I had ordered and paid for online.Maybe have all online pickups, printing or otherwise, at the online order pickup counter!
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July 2023 by PK
Dennis at the ship station was kind, efficient, and friendly! I had three returns to make and they were processed quickly, without delay, and with a smile. A++ experience.
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June 2023 by Marie R.
The store was fairly well stocked and clean. The staff was helpful and efficient. Unfortunately the selection was not what it was pre pandemic.I was looking for one particular item and unfortunately they did not have it in stock. I will try another location.
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April 2023 by Tanya E Randall
Melissa in Print Services who works the morning shift is INCREDIBLE!!! Her customer service skills and her ability to go above and beyond is amazing. She is very helpful every time I use the print services and she is efficient!!
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February 2023 by Kat Calhoun
I rely on Staples to have paper and ink cartridges when I need them. They had a whole bunch of 952 HP cartridge boxes on the shelf making it look like they could sell me one. They had zero in stock! Then why keep the pretend product on the shelf? They would not let me purchase the individual cartridges at the package rate. I need my ink and I have relied on Staples for 15 years.I waited and waited and waited for the girl at the register to find somebody who can make a decision even though the decision turned out to be no they could not sell me the desired ink even though their display look like they had lots of the product.
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February 2023 by La Isla
I don’t believe in giving bad reviews. I believe in highlighting all the positive out of negative situations. What saved the day for my visit was the employee named Melissa. There were many customers in line and she maintained a positive attitude, tried to attend to everyone, multitasked very well, and even stopped frustrated customers from leaving. She was doing all the work alone. Her coworker was not helping and was disrespectful to her (in front of customers). Melissa maintained professionalism at all times. This woman is an asset to your company and should have a management position in my opinion. Thank you Melissa, you deserve many kudos !!!!!
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August 2022 by Nodella Jordan
The young lady was very helpful. She was attentive to our self-service needs. It wasn't a lot of people in the store. Because we used the self-service copiers there wasn't a wait, even when we had to switch to another copier. My experiences have always been pleasant thus far. I'm usually able to find what I need.
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May 2022 by Lorrice G.
I love the store manager. He is amazing. I walked in just before close. My order wasn't ready. I needed it for a early morning function the next day. He printed it on the spot. I left 20 minutes after close with my banner in hand for the next day's 7:30 AM fundraiser. The staff other staff are adequate. Not outstanding. Friendly, professional, and consistent.
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March 2022 by Lorrie M.
I went in to have copies made that i was unable to do as self help . i was told that they were too busy to assist the customer standing in front of them . The orders took priority over the customer standing there. i would not recommend this location . They are not customer friendly at all .The New Haven location.
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December 2021 by Allyssa Harris
This store is horrible. The employees literally do the bare minimum, if that, when it comes to assisting customers. Quite a few of them don't want to check overstock or the back for supplies and at Copy Center, you have to wait a good 3-5 minutes to be helped. I guess they just hope if you wait long enough you'll either leave or check yourself out ..? I don't know. At least acknowledge customers and let them know you'll be with them in a minute. When did customer service get this low?? IF YOU WANT A STORE THAT IS GOING TO FIND YOU WHAT YOU NEED OR THE CLOSEST THING TO IT, AND ASSIST YOU WHEN YOU NEED IT IN ALL DEPARTMENTS, GO TO THE STAPLES IN STAMFORD!!!! IT MAY BE A DRIVE BUT IT'S WORTH IT!!
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December 2021 by Layo Crock
I was at the Staples (Hamden) store. I had to print out several different things there & had no idea on where to begin. So I was assisted by Loralice Citron. She was so helpful, polite, and patient with me.
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September 2021 by Connie D
Great deals and customer service!
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September 2021 by Alissa
Jeremy was so kind and such a huge help getting some things I needed printed!