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January 2024 by Dawn Alicandro
Fast friendly service
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January 2024 by Mustafa
Do not go there.! Terrible customer service. They will not acknowledge you are in store until you corner someone for assistance. Meanwhile if someone they knows walks in they get help immediately cutting line of people waiting. I left and drive to Church Street and got what I need. Nice and very attentive as soon as I walked in. Never going back here. Advise you not to either if you reading this.
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November 2023 by Steve Perretta
Preeti was amazing- explained everything to me and got me the best deal possible!! Really loved how quick and easy she made the process and will definitely be back!
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November 2023 by David Lister
The staff went above and beyond for three straight days to get my number back from Boost Mobile. They are an excellent example of fantastic customer service. Thank you guys!
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November 2023 by Maiya Keitt
The best customer service I’ve ever experienced. They were so patient and kind . I was in out before my lunch break was even over
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November 2023 by Tiffany Rosado
I’m so happy my mom switched us to T-Mobile because atnt service was terrible
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June 2023 by lilah khan
Absolutely excellent! I went in to get an upgrade and an Apple Watch and everything went so smoothly. This wonderful lady names Preeti helped me out and made everything so easy and helped me to understand all of my options. I’ve never had such an amazing experience at a phone store before. Will be going back here in the future.
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June 2023 by A R
Amazing customer service! Harold was great and took care of everything we came in for. The staff in this store now is really helpful and makes you feel at home when making changes or purchases on my account. Thank you Harold and team!
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June 2023 by Vidal Huertas
I went into get a screen protector replacement today and the entire staff was pleasant and I even purchased some new AirPods, thank you for a great experience!
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June 2023 by F Khan
Excellent reception great customer service. I enjoy my time in this location. This crew is quick and fun
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June 2023 by C CRUZ
Very professional, got exactly what I needed and more. Definitely will be my go-to location
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May 2023 by Claudia L Binowski
I have been in many T-mobile stores. When I entered the Hamden T-mobile......I was greeted by Adrianna Rumley concerning an international phone plan that I had......Recently, I had been in the Bahamas and could not get service......I had requested help at another T-mobile the day before and received no help at all.....Adrianna was a ray of sunshine, very knowledgeable and anxious to assist me in any way.....even though she was not able to resolve my problem after trying to......she directed me to the proper department and answered my questions that were satisfactory to me.....I was about to change services that day......T-mobile should be proud to have such a pleasant, helpful and knowledgeable employee working for this company.....
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April 2023 by Daniel Alvarado
Charged ma $80 restocking fee for unopened items. Felt bamboozled and wouldn't recommend. I'd feel better if you returned my money and stopped taking peoples hard earned money just to put something back on a shelf.
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February 2023 by Leticia Flores
If your r Latino u the last in the line ,even if u come first
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February 2023 by Evon obieke
Horrible employees. Especially the guy with freckles on his face, people have been waiting for up to 30-40 minutes, comes in and begins to attend to a lady who just came in barely five minutes! After being told, Rather than correct the injustice, he continues it! I rather go to another T-mobile branch than this one! I wish there was an option for No stars!
