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January 2024 by Ronald G.
This bank is absolutely the worst bank I've ever been to in my life. Customer service acts like they don't even want you inside. They have no one working at the tellers desk ever. There's always like out the door, and it seems like the workers get upset when you don't do online banking. I feel so much secure when I go to the bank in person, but have yet to feel comfortable at this specific location.
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January 2024 by Scott Moler
Going down hill. Wait times are absurd and they are understaffed constantly
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May 2023 by Michael Wright
TD Bank is great for the hours & customer service. But I don't like the admin fees but for a bank what else is new
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January 2023 by james farrell
Hard to believe I still use this bank, twice I been scamed and twice td bank rejected my fraud claims. First time was for over $3000 on multiple payments to some crypto currency company and I have no clue how crypto even works. In that first fraud case I didn't even have $3000 in my bank account but TD just let this company keep on coming up with more and more fraudulent transactions. 2nd time was for a little under $200 total but on this one, there were four fraudulent transactions all from DoorDashes all across the U.S. and not one of them was in Connecticut where I live. With one DoorDash being all the way out in California, unbelievable!!!
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November 2021 by Nina Tiso
Their ATM is out of service half the time I go here, and if it’s working there’s a good chance it won’t accept cash or it doesn’t have cash to dispense. This is ongoing and has been for years, they can’t seem to get a good, working ATM like every other TD Bank in the state. I can count on one hand the times I’ve been to another TD Bank location and the ATM has been out of service, but Hamden is guaranteed not to work at least half of the time you go there
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September 2021 by Kiarah S.
My visit was nice I was helped by Eric and Gilbert, I went in upset and wanted to change my bank. Eric helped me understand certain things and also helped me with my card to get a new one. Gilbert did as well. Thank you the staff was very friendly and patient. Will visit this branch again.
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August 2021 by Cle Esther Carroll
Went to bank and she lied about bank policy about opening up bank saving. Poor customer service.
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January 2021 by Ross Lawson
Best bank super friendly an great hours of operation
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September 2020 by John Steinbach
Tell me how I can cash a work check from TD bank one week then the next I can't. My id was fine last week with no 10 dollar cashing fee. My employer uses the bank for payroll. This bank is garbage all the way around.
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July 2020 by Beth S.
Closed throughout covid for months except for drive through. And one of the drive through lanes was closed! Long lines in the heat in the car. Other banks are being careful but are at least responsive to the customers.
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June 2020 by Helen S.
I started going to this branch of TD Bank 6 years ago. I had been a loyal customer of a long standing bank down the street. On one occasion manager of the other bank was less than professional in her dealing with me. Upset, I walked out of that bank and into TD Bank. The manager at TD helped me with my business. She was thorough, kind, and professional. Since then I have done all of my business with TD Bank. The tellers are conscientious and meticulous. I encourage my friends and family to patronize TD and become a member of the TD family!
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June 2020 by Alfonzo Hoffler
Easy convenient nice people and atmosphere.
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May 2020 by Jonathan Licciardi
Absolute worst bank to deal with. Staff and management has absolutely no idea what they're talking about. Refuses to deposit insurance checks that have been endorsed while other TD Bank branches clearly deposit them. Rude service and misinformed employees.
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February 2020 by Marketta Blomgren
Great service, very friendly staff! Always love to help.
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December 2019 by jennifer marchitto
I Love this Branch always helpful and pleasant a pleasure to do business with