-
August 2023 by Toni-Ann Mastracchio
The Lockup is great. Super easy leasing experience, extremely friendly and helpful front desk, clean facility. I am in the middle of moving out very quickly, and they made the process seamless. Highly recommend.
-
August 2023 by Caroline Best
I am very pleased with The Lock Up Storage in Hamden. The Manager Lisa was excellent about helping me get a unit same day! I would definitely recommend this facility.
-
May 2023 by CaptainSpider13
Great customer service! Lisa, at the Hamden LockUp, was a great help and made the rental process seamless! Facility is clean, easy to get around, and safe.
-
May 2023 by Mary Beth Ganucheau
Great storage facility. Clean, climate controlled and secure. Only argument is that your monthly rate could seemingly increase at any time.
-
December 2022 by Horace Simmons
My experience at Lock Up Self Storage was an excellent one. Lisa the manager is very knowledgeable and helpful. Thank you!
-
November 2022 by Mike Black
A great place to rent a storage space. Super clean and an excellent security set-up. Lisa in the front office was excellent in helping to show how the system works and giving advice on picking a space.
-
October 2022 by Amy J.
Lisa was extremely helpful, knowledgeable, professional, and personable. I highly recommend The Lock Up Self Storage for your storage needs.
-
October 2022 by Carmen Diaz
Great customer service. Detailed about what is expected when you rent a unit. Facility is very clean and organized. I got a great deal!Thank you for helping me.
-
August 2022 by Frank Okechukwu
Very pleasant experience and Ms. Christina was very professional and knowledgeable. Very satisfied with the level of service received. Great job!
-
February 2022 by Karma Li
I spoke with (Lisa)supposedly a manager of Hamden but was filling in Milford pure disgusting gave false information I will be submitting phone call I recorded of her pure disgust. Lied so many times I requested the regional to contact me and instead they did some shady stuff!
-
November 2021 by Arlene M.
Manager in this facility extremely rude and border line threatening. Couldn't believe it. No one should ever have to endure that type of behavior that I did for purchasing boxes. The way she was speaking to me and using defensive body language, and had very aggressive tone. It's like she was Antagonizing me to fight back with her. She should not be in a customer service role. My husband had to stop me from calling the cops because of the borderline threatening so I will pray she gets the help she needs but the owners need to know how their employee is treating other humans. I felt bad for the nice coworker sitting behind the other desk. I can only imagine what she has to deal with every day. Will not be continuing my business here and I will urge others who use storage as well to stay clear unless they want to be verbally abused.
-
October 2021 by D Dicks
I put my items into storage at this place back in 2018..I never went back to my unit, until 2021 when I could no longer take the rate hikes. The rate for my storage unit was constantly increasing. I was sent an email what my new rate would be at one point then told I was given the wrong rates. My unit was filled with moths and my items had spider webs all over them..I could see my neighbors items piled to the ceiling which is not good due to bed bugs. I will never recommend this place to anyone.
-
June 2021 by Vanessa Boyd
The storage unit is very clean. I love the fact that there is carpet on the floors. It is well lit with sensored lights. Easy access for cars and trucks to unload.
-
June 2021 by Luís Carvalho Monteiro
Great service, quick move-in.
-
June 2021 by Stephanie Pouncey
First time using a storage space it was very clean spotless in fact the receptionist there was very friendly and helpful answering all questions I asked I love the extra keys they give for the unit no problems thus far.
