-
February 2024 by walt bradley
The entire team of employees at this location are professional, friendly and always get you in and out quickly.
-
February 2024 by Danny Secore
Truck availability and quick processing.
-
November 2023 by Bob B.
great for filling Propane tanks, open 7 days a week, fast friendly service, good price
-
July 2023 by Joey Steadman
Cool dudes.
-
May 2023 by Beth Gallagher
From start to finish, my experience was great and this is my first time ever renting a vehicle.
-
December 2022 by Lauren Perrone
Anthony at this location was very kind and helpful!
-
August 2022 by Hassan Iajour
I rented the pickup truck the inside was Dirty and smell like weed I had my Window open from hamden to PA and back ??
-
March 2022 by Sebastian Ullrich
Rented the 19.99 truck/day for a couple hours 2 weeks ago. They advertise 40c a mile. I asked what the one way fee to Bridgeport was. They told me there was none, I asked twice. I was told I would get an email receipt I never did. I drove a total of 26.2 miles. They charged me twice first 71 and then 39 dollars so a total of $110. When I drove to the location to resolve the issue the customer service was extremely useless and essentially told me it is what it is. They said that I drove well over 100 miles which was not the case. Definitely some shady mileage manipulation and bad business practices. Horrible customer service. Enterprise Truck rental doesn't charge for miles and they have way better prices and customer service. I do not recommend U-Haul, at least this location.
-
March 2022 by Kaylee La Spisa
Super easy dropping off a trailer, they take care of almost everything for you. Entire U-Haul experience was actually super painless which was surprising! Thank you for making moving less stressful!
-
March 2022 by Felicia Odums
I got my stuff thrown out because they said I didn't want the unit anymore but I never said that. I had the unit for several months and always paid. I had sentimental value things in there and they can't replace it. The worst experience ever!!!!!
-
September 2021 by Kiki W.
Be EXTREMELY CAREFUL with this U-Haul location. I had no issues when I picked up the U-Haul van. HOWEVER, when I dropped off the van, I had a balance to pay. My first mistake was to pay the balance in cash and my second mistake was to trust the person that I handed the cash to. I never received a receipt. Now, they keep trying to bill me for a balance that I paid in cash on 6/1/21. It is next to impossible to get through to a live person on the phone to discuss this with. So I kept trying to send messages to them refuting the balance and they kept trying to bill by credit card for the balance I already paid in cash. DON'T PAY IN CASH. Something tells me, one of their employees is a thief! Not sure what other explanation there is for a customer paying cash and they seemingly have no receipt of it!
-
August 2021 by Blue B.
I have rented from at least 3 local locations and have yet to rent from a U-Haul location where they have not in someway caused me serious inconvenience while happily sitting back and saying "oh we don't do this or that" when they just screwed a customer over. Twice they have waited until less 24 hours before the scheduled pick up of a truck to relocate the pickup location to further than I can get to and after it is too late to reschedule the moving help hired to load it and this has cost me not only money but time as far as trying to get my move completed and inconveniencing every other business involved in helping me such as the moving help in the next location, the apartment manager scheduled to meet me to complete the leasing agreement, being able to access funds before places close, etc. You people are basically inconsiderate jackasses who really need to either rethink their business model or get out of the business altogether!
-
December 2020 by Donna Szarmach
I moved from the lock-up (just down the street ) because when I went in for info , they were 10 times more professional with no hidden costs ... couldn’t be happier!! Bigger unit for less $$ !!
-
August 2020 by Colin Gordon
Had a really good experience with U-Haul Moving & Storage of Hamden. The manager, Joseph, went above and beyond to solve my problem and get me the right equipment at the right time and at the right price. thanks very much!
-
June 2020 by Robert Panco
Had trucks in stock for a same-day reservation, good customer service and convenient.
