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February 2024 by Wanda Williams
I visit at least twice a week. The staff knows me and knows my order. They are friendly and professional as
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December 2023 by Noemi Alvarado
Best place to visit for breakfastParking: I always find handicapped parkingKid-friendliness: The employees are very niceWheelchair accessibility: Theres plenty of room for a rollerwalker
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October 2023 by Ezduzit1986
You must have had my location incorrectI hate Dunkin! They can only make coffee one way, light and sweet, and the overall quality of their shipped in baked goods is considerably inferior to how they started with store made goods. I DO NOT DO DUNKIN! Thank you
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October 2023 by Donald Oldenburg
Fast , good and everything was correct
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October 2023 by Melissa DeMaria
First the bad but then the good:Bad-the coffee here is consistently weak because they clearly pull from the pot while it’s still brewing. Wish someone would catch this and update training a little-the beginning of the pot brews the strongest so if you are rushing to push customers through and you pour a cup while it’s still brewing, you’ve ruined the entire pot-the person getting that first pour is going to get an extremely strong coffee and anyone who gets a coffee from the rest of the pot is going to get very weak coffee-it will taste too light & too sweet-it’s not that they did your cream or sweetener wrong-it’s that they ruined the pot pulling from it before it finished brewing. I’ve finally given up on this Dunkin as it has become more and more consistent this is happening. I’ve lost too much money and by the time I hit the highway to go to work I can’t just turn around and have it fixed. I did have one guy later in the day once have me wait just a few minutes and I was happy to do so and it was THE BEST coffee I’d ever gotten from this location!Good-very friendly staff, both my husband and I like the staff a lot. Have never had an issue with food we’ve gotten here. Clean location-never see wrappers or cups kicking around the lot. And our coffee orders are almost never wrong in terms of flavor shots, cream, sweetener etc.It’s just that one thing, pulling from the pot-but unfortunately that one thing really makes it undrinkable.
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July 2023 by manny gecko
Homeboy at the window needs to be trained. Zero customer service skills. Put him in the back making the food, he shouldn't be at the window.
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July 2023 by Rafael Martinez
6/28/23 7.20 pm to 7.30 pmTerrible service I was standing in the line they never attended me I asked if I could attend she said I im with you in a moment with a lot of attitude she never came back terrible service very bad for business and the company loses money when a customer
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June 2023 by Francisco P
Very polite when asked a question very professional answer food ready on time the manager running the shift is very understandable and very kind she manages her crew with a good attitude and respect I say this because the crew is not the problem people are when they argue with the crew of this location this Wendy's shouldn't be getting any bad reviews this crew deserves a raise and a party they aren't the problem costumers are the problem always trying to make somebody's day bad I give them five stars on how they handle these situation like I said before theanager running the shift is awesome she can understand better than costumers to the manager that serve me today thank you keep up the good work
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May 2023 by Hessel Gretchen
Bagels were petrified , service sucked and staff was rude
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May 2023 by Oshy Osh
Always out of bagels and certain donuts, paid $4 for a 2 day old bagel that was unedible. Customer service was terrible, I felt like I was a bother to the staff. Been there twice and both times they don't have my original order.
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April 2023 by Andressa Trajano
Ive been trying to have a nice decaf hot caramel macchiato for a while now and NO DUNKIN donuts nailed it but this one. Nice people that do a very nice job. Thank you for that and know that you are appreciated
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April 2023 by Deidre Simeon
Just purchased a coffee and the cream was curdled and only filled 3/4 of the way. I am highly upset.
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April 2023 by Tina Loredo30
This is by far my favorite location staff is amazing. I literally drive to this location every morning to work I have 3 location I can go to before this location. My only suggestion is a bigger driveway as so many ppl go to this location cars are always blocked in the street driving into the location but otherwise everything is great.
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March 2023 by Kia Smith
They always move quick allowing me to get to work on time ?they’re also really pleasant and friendly so early in the morning.
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March 2023 by Christopher Huertas
Drive thru only. So I can't rate atmosphere too much. But the area was clean of garbage and everything looked in working order on the exterior. The only difficulty is the entering and exiting on Kane Street.Though area is marked off as "Do not block entrance" people waiting for the light ahead don't care too much. So it can be a bit of traffic jam just to get out. Exiting on Prospect Avenue is available but only if you plan on turning right.Friendly people I've encountered so far.Parking: It's a drive thru only concept so parking I believe is just available for employees.
