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July 2023 by Ordette Hawkins
Very Very very rude customer service they did not speak English the shopping experience in my life DON'T GO TO THIS FAMILY DOLLAR HORRIBLE
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February 2023 by Shanta Spence
Bad customers Service ! Workers always got a nasty attitude !
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December 2022 by Alfreda Cooks
Very poor ,they never answer the phone when you have questions to ask, and inside the store is not to much better, they need someone in there that's going to run the store like it should be. so they can keep customers coming back. very bad attitudes to the customer's
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December 2022 by Dianne Lysik
usually have what I need, staff is helpful.
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November 2022 by Barbara Valentine
The dopr to this store needs a rtepaldesperatelt.
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November 2022 by Marta Vega
love shopping there good price
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November 2022 by Antonio Flores
Store employees great personality ,helpful and outgoing. Clean store .
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September 2022 by Dasean Milton
I felt disrespected by one of the cashier because i bought headphones yesterday n i wanted to to return them for my refund because i already got a pair n then the lady said u cant return electronics back thats our policy but i read the policy n it said that unopened eletronics can be return or exchaged for the same one. Opened Electronics cant be returned but still can be exchanged for the same one. I will be contacting the business bereu n they will be getting shut down cause i dont like nobody disrespecting me n they be talking bad about others in spanish too n i dont like that either because i treated others with respect n that family dollar dont treat there customers with respect so i hope that no customers fo to family dollar on franklin aveThank you.
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August 2022 by Pamela Rhone
It's usually pretty well kept and the cashiers are for the most part friendly ? UPDATE they cashiers are all puerto rican and act like they can barely speak english especially when they over charge you and you catch the mistake they ( Manager included who usually sits on her butt and watches until they ask her...smh)this has happened twice and i choose to never spend a penny their as long as shes manager and their employee ?
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May 2022 by Janice Francis
Why are u said see behind he ignore u it's me hurt innovative leave that hell. And l see yet. Her phone chat u girl that here. Jesus Christian lord god amendment. ? ?
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May 2022 by Maria Flores
Customer service very rude I went to family dollar get few items there was no bags and the lady was like in a bad mood so I pay for everything but I left some items at the counter and she don't let me know I called the store to go back but no one answer the phone
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May 2022 by alex zea
great place just wish they have more items seems like they have more empty shelves that products.
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February 2022 by Carmen Sanchez
Franklin Ave Hartford ain't customer service ready they have a lot of disrespect towards those who come in the store always claiming someone stealing or keeping them hostage in the store or going after them 2 blocks away cashier's dont get breaks oyif it's convinent to them not even they lunch break this store do as they please when they want untill the boss shows up drinking etc there's a lot of discrimination goin on in this store wit mental health etc they ju DS he is hers a lot and talk about a lot of people these managers need to be fired or suspended a lot of my one missing who is rhere to blame. Cashier's no only assistant managers store been threatened and robbed cause those working ..enough said
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February 2022 by Johnny Correa
Store is supposed to close at 10pm but they closing at 9:40. Bad customer service
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September 2021 by Aaliyah Witherspoon
very bad customer service, only have one person on register, they have no bags , no hand carriages to put your stuff in and only 2 carts ? .