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May 2025 by Denise Googe
I had an exceptional experience at the fedex on 544 farmington avenue 2 times in a week with a representative named Zaelon. He was professional, knowledgeable, patient and kind, not only to me but I observed other customers receiving the same impeccable service. Zaelon is a breath of fresh air and an asset to the fedex corporation. I would highly recommend this fedex to handle all of your business needs!
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April 2025 by Michael Johnson
This location is very crucial to my business, the management and staff have always been and continue to be very professional, knowledgeable and courteous. I highly recommend and endorse FEDEX Office and Print for all your graphic and printing needs.
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February 2025 by John Carlin
Woman behind the desk was possibly the rudest most dismissive customer service rep I've ever had the misfortune of dealing with. Thankfully the guy working the floor was kind and helpful
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October 2024 by Kam Lawrence
Worst location
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September 2024 by T. SURESH KUMAR
Poor Customer service
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August 2024 by Tina Criss
Horrible and lazy staff. The package I brought had a label that the staff couldn’t scan. I did not have a copy of the label with me but you could clearly see the barcode numbers for input. She advised she could not look up the label that way. I advised her I was just here within the month and their scanner was not working and another representative had to enter the barcode numbers. She repeated again that she could not look it up that way. I went to another fedex that was a mile away and they were able to enter my package label with the barcode id. So annoyed with people that apply for a job and do the bare minimum.
We need more managers on site to hold their employees accountable for the services the company states they can provide.
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August 2024 by Deane Renda
They are always so pleasant and helpful. Especially Alyssa.
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April 2024 by yossi weichbrod
They truly went above and beyond. I had an issue with my shipping packaging and it was going to be a whole thing but the gentleman really took the time to help me out and definitely did more than he needed to. Thank you!
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April 2024 by Suparna Banerjee
Very bad customer service..
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March 2024 by Te'
Total rip off!!! I just paid $6 and some change to print out two pages on their computer that is slow it charges you money so fast I would never go back there again. Right after I find out that the Hartford public library is printing out pages for free and letting you use their computers for free. Very upset about this. Not the best customer service either
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February 2024 by The Key
Always a professional, patient, quality experience from this neighborhood Fedex location. Staff and management take great care in delivering your project. 5 Star location ⭐⭐⭐⭐⭐
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February 2024 by Henry Hampton
Helpful but expensive
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August 2023 by Anita Boateng
Rude for no reason
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July 2023 by Walt Holloway
Worst FedEx visit EVER! I was quite obviously BOTHERING this agent. Came in and dropped a pre-labeled box for shipment - easy! Little or no conversation throughout, even though she was speaking with other employees, only business questions for me - when SHE wanted the info. Had to mail additional set of papers and began process. Have done many times for company and know the process and tried to assist in providing information at the right spots. Employee - no name tag - was obviously bothered, NEVER looked at me, was RUDE with interruptions and would NOT accept the order I gave her info and just was just NOT THERE. If I gave her info in the wrong spot, she simply asked again when we got there. I.e. Are you using a business account? Really? Cannot remember a yes or no answer? NOT listening to the customer! I finally "snapped back" at one point and the remainder if the contact was "business only".This employee needs customer service training in a BIG way. She was HORRIBLE. Will NEVER use this store again. Store manager needs to supervise the employees much closer, and needs to consider letting this person go. She does NOT belong in a customer service position. Not wired for it. Period.
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July 2023 by Sue Bucks
544 Farmington Ave location was listed online and on the door as opening at 8AM. It's 8:31AM and not an employee in sight. Should be 2 employees responsibility to open. 4 customers waited then left. I wish you would open another location back in downtown Hartford, CT.
