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June 2023 by Matt Tepas
Great people great service!!!
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August 2022 by yamil ortiz
Great customer service, always friendly and helpful. Location is great- easy on and off 84 interstate. Manager is always friendly.
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August 2022 by Alexander Figueroa
Great customer service -Great location with off parking and ATM. Good bank overall.
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January 2022 by Amber H
Alot of discrimination especially at this branch to African Americans....Alottttt.....am thinking about taking my money out, close account and go banking elsewhere.
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April 2021 by L. “Mousie” Rivera
Went in to open up my business banking account with Key today. I am a new small business owner who is very much in the developmental stages of my business just trying to figure things out.(I know my fellow entrepreneurs can relate!) However, I thought I was prepared, but I didn't have certain items (such as having my EIN setup), along with some other things I overlooked in order to open up a account. I could have easily been told to come back when I had everything in place. But they went over and beyond, went online and helped me set it up then and there. Besides that, overall they were very welcoming, attentive and patient with me. I didn't feel rushed or misinformed. Just as much as I appreciated their services. I also felt just as appreciated and respected as a client! I feel confident and content choosing Key for maintaining the financial aspect of my business. Thank you!!
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February 2021 by Hector Rivera
Very friendly and Safe service. I enjoy going there to do my banking, fast Safe & friendly. Thank you ?
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August 2020 by Krystal Love
The manager is dismissive and rude. Can not answer simple questions. I would take my business elsewhere. Manager need to have better customer service. Run from this place.
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August 2020 by tiffy s
The manager is very rude and she talks to loud for other people in line to hear your information of why you came today.
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March 2020 by Llc inc Incorporated
New manager ashley and great service now
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October 2019 by Xime Avila
I went to open an account and I don’t had attention from the advisors. I was waiting for an hour and nothing. terrible service.
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August 2019 by Tak,s email 43
They're no help I have to go all the way to West Hartford Center to the one on South Main Street so I can get real banking service
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May 2019 by Milierys Ortiz
Don't bother calling the last 30 mins before they close, they don't answer. Called over 7 times had to contact another branch to get a hold of them.
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April 2019 by Alex Lopez
Worst bank ever
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September 2018 by Ebony Molina
I so far had excellent service. Know what your going for, know who to talk to so that you can get the quality of service you deserve.
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September 2018 by Janie Nguyen
Horrible banking experience!!!! All other locations and banks that I went to had better service. Manager didn't help me to solve the problems. I was told to leave the number but she never called back.
