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December 2023 by Cinceray Madison
Friendly reliable service. Service contract built into first years service contract. Clean, comfortable and modern waiting area.
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November 2023 by Larry Pr
Nice service. Thorough. Transparent. Not cheap. Love my Mazda6
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July 2023 by Aaron H.
I was really in a bind... My rear shock basically disintegrated, but I was able to drive to the service department at Liberty Mazda in Hartford, CT. I showed up with no appointment and the technician told me they were booked solid for the day. However, they were able to fit me in to at least inspect my car. They had to order parts, which would take a day to receive. They offered me a complimentary Lyft service to my home. Luckily a loaner became available and they Lyfted me back to Liberty Mazda to receive it. They fixed my car the next day. It's very frustrating when your car breaks down, but I found this a very hassle-free and pleasant experience. Thank you Liberty Mazda!
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April 2023 by Courtney D.
My car had a very odd but annoying issue, and the team there took their time to actually find out what was going on. Jason, the service manager, actually cares about the customer experience and it shows. The rest of the team I interacted with was also good. I would not bother bringing my car anywhere else because I know that I can trust them over there.
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April 2023 by Niki LeBlanc
I bought my car from this dealership in 2016 and have been bringing it in regularly for service since then. Every service advisor I have worked with over the past 7 years has been extremely pleasant, never pushy, and offer detailed explanations if they recommend further service or if they think those items can wait. In my personal experience, it is rare to find these positive qualities so consistently, if at all, in a service department so am grateful to have found them!!
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April 2022 by Lori Reno
Last year I had my car towed to Liberty Mazda for a diagnosis. At the time I was dealing with a major family crisis…. They told me I needed a total engine replacement. Shannon told me to not worry she would take care of my needs and for me to focus on my family. She exceeded my expectations with such a kind heart. I can’t express my gratitude for Shannon and Liberty Mazdas professionalism during my crisis. Shannon was my Christmas angel…..❤️
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March 2022 by David Mazzaccaro
Fantastic service. Very professional, honest and no upsell pressure. Excellent communication, including text messaging and video of service. Convenient Lyft service offered at no additional cost. Reasonable pricing on parts and labor. No hidden agendas. Will definitely use again.Services: Oil change
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March 2022 by Michele Huot Meehan
They did an oil change, a tire rotation and found that I had a nail in one of my tires and were able to fix it right then and there. Zach in service is amazing and a pleasure to work with.Service: Oil change
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March 2022 by Maddie Vazquez
The service depatment representatives I spoke with were all very professional and helpful. I was updated with the repairs and service that were done to my vehicle. Repairs/Services were completed in a timely manner!Services: Oil change
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March 2022 by Aminah Stevens
I really like coming to Hartford Mazada mainly because of Shannon at Mazada, she always takes good care of me , I tell her wat . I need she takes care of it right away , I don’t have to wait to get a call back , shannon gets me in right away . I do appreciate shannon very much . Thank you again shannon! Your the best . I love my knee tires I feel like I’m riding on air . ?Services: Oil change
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March 2022 by Lynn Del Cegno
Friendly staff and great service
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February 2022 by Steven K.
Went looking for a suv and Mazda was highly rated and called Liberty Mazda about a ttedt drive as I was deciding between the cx5 and the cx9. With the car shortage they went out their way and found they had a 2021 cx5 and a 2020 cx9. I chose the cx5 and they exactly what I wanted that had just been put on a boat. Everything went so snooty from then and I was kept informed the whole time. Great car and great people.
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February 2022 by Susan P.
I purchased a car from them last June. In the height of the car shortage. It would have been easy for them to gouge me on price. They did not. The sales team is beyond reproach. I feel I got a very fair deal.
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February 2022 by Andrew Jones
Hunter and Jay were excellent at helping me get to know my vehicle before purchasing. The process was smooth, easy and honest. Enjoying my new ride!
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February 2022 by Grace Sheldon
I purchased my car from here and loved working with Abdul- very professional, friendly, and knowledgeable. Everything you want from a dealer! Very happy with my new car.
