August 2021 by Olivia M.
Would give negative stars if possible. I was in the process of relocating from Hartford across the country and kept my belongings in a self storage unit. I then rented a Ubox to ship my belongings to my new residence, only to have that Ubox lost in transit due to the staff not preparing the box for shipping in time, and not keeping track of the box they gave us. When we tried contacting the manager, Maria, we called and texted her over 30 times with no response. The least professional people I have ever met, awful customer service, and now all of my belongings are gone due to their irresponsibility. Never bring your business here.
