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March 2024 by Red Montalvo
The mail man is constantly placing mail in the wrong mailboxes on purpose and no one is mentioning this until now. Its tiring not getting your mail because some inconsiderate Awipe places mail where they feel like?
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March 2024 by Mary Alice B
Gave me a hard time when trying to collect packages from the PO Box that I pay for. Lady told me she "had to go find someone" and "wasn't sure if we did that here" ???? Anyway I had to wait like five minutes more only for her to come back and tell me that someone was on lunch and do I want to wait? No. I want my packages??? She refused to get them for me and took the slips from me so I better not have a hard time picking them up next time I go. Absolute foolishness. She refused to even look for my packages. Great way to treat a paying customer. No worries, I won't be renewing my box next time it comes up.
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February 2024 by Exinobel Gonzalez
If I could give 0 reviews I would. Never have I ever met someone so rude that works in a client facing environment. I walked in to drop of a pre paid package to return. The setup is a weird in that it has symmetrical entrances and there is no clear indication as to where the line starts. Keep in mind that I was the only person in line. Out of the far end a clerk yells at me that the kine starts on the other side. I apologized and advised that there was nonsign saying so. Apparently there was one tucked away out of clear view. When handling my transaction i asked for a receipt to which the clerk continued to utter something under her breath and asked i asked of she was having a bad day just making smallntalk to which she.s id, "she wasn't until she met me". Whoever is hiring these loeple.at this location i obbvioislu making great choices.
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February 2024 by Jenacy Mitchell
I was receiving a large envelope with 5 different letters inside since I am in the process of a move and when I received the envelope all my kids and credit card information was stolen. Then the letter they did decide to send to me was already opened and that one had my social in it. These people are disgusting at least they gave me the info I needed to know it was this facility that stole all my information.
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February 2024 by Veronica Reyes
Don’t come here for you passport. An appointment means nothing. There’s one line and everyone dropping off mail is in the same line. There’s one person who manages passport and she’ll just reject you. I saw her do it to 2 different families before rejecting us. Book elsewhere. This is a waste of time.
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February 2024 by King Queen
Started notice Jan.16, 2024 and Jan. 26, 24 Stealing my mail and could have happen more then once before this date. everyday some my mail was opened and taped back up and today Jan 31 24 went to my P.O. Box mail open.. and we suppose trust post office ppl with our mail .. and they doing federal theft and crime.. I probably press charges matter of fact I am going press charges. Why would y’all steal and open my mail and not scan my mail In system so I can know what mail coming in my email.. this pathetic if you ask me they that desperate if you ask me.. y’all get good mail.. am tired I called number gave me left voicemail no one got back to me try calling today no answer.. this what they do I would post other mail but my info on it .. and suppost TRUST POST OFFICE with my MAIL guess I can’t
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January 2024 by Denise Jefferson
They always losing customers packages ?
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December 2023 by w lawrence
I visited Weston Street post office on November 2,2023. The service was terrible. No professional service. The staff that day seemed more interested in their phones than service to the customer. No comment curtissy. I hope it will change for the better.
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October 2023 by Charles Chappelle
I went in last Thursday and this African American over the top RUDE individual wax one of the Ross triple I've ever met. I had the correct passport paperwork and he said without asking questions or barely looking at it said I had the wrong paperwork. Another woman was extremely kind and said she was there temporarily from the Bradley location and suggested I go there. Which I ended up doing. The Bradley location was super helpful and kind as well. But that J*** and that's about as respectful as I can be was obnoxiously awful. Not that it matters but clearly up never go back to Weston Street.
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July 2023 by Adrian Rodriguez
I was there for passport renewal unfortunately had the pleasure to meet Claude and he said to wait until my appt time even though there was no body there but, I asked him can he please look at the forms and make sure they’re filled out correctly and said yes you got the proper forms, then so I waited. Once we arrive at the counter he was going thru the forms and said the we have the wrong forms filled out. I said to him didn’t asked you? If a had the right forms? Him being there sitting at the chair it seemed that he did not want to be bother and he barely wanted to touch or do any of the paperwork. He has shown to me the lowest level of customer service that I ever experienced in my life. There’s more that transpired during my visit there but, too much to be said. I have always held postal office members/employees at a very high level of job performance but, this experience felt like someone threw a wrench at my stomach. I was very courteous and respectful. He was plainly unhelpful the opposite of customer service. His job performance needs to be reviewed because his position deals with customers and creates a bad reputation for that office and USPS as a whole. As I stand as a veteran and support my community and give so much back to help others. Please don’t let this review go unnoticed and take action.
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June 2023 by Rene Lopez
Old facility, tiny room, slow like others to load or unload
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June 2023 by Kasy
Refused to honor my appointment, despite me having a confirmation receipt. The excuse was a computer error, that had nothing to do with me. Yet the employees here decided to make it my problem, telling me I had to reschedule. What do you guys even do here.
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April 2023 by Miguel 911
141 Weston St Hartford Ct.The clerks in the front counter are very rude, not professional. I only had one good experience with one clerk in this location. Please train your staff how to deal with the public.For those that do a good job thank you.
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April 2023 by Lori Ruiz
I pay almost 30$ for a package now they lost it might have to get a plane ticket to redue very important paper work who will refund me my ticket because they are incompetent useless ughhhh
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February 2023 by Emily Gauthier
Today for the first time I visited this post office to process my passport, I did not have any issue with any employee they're great!! I came across a situation in which it was Being handled professionally until the manager began to treat his employee female rudely and unprofessional, he made me feel really uncomfortable because he was treating her as if she wasn't doing her job and told her she should shut up and go home, he was actually harassing her in front of everyone in the post office as if it was ok.MANAGER SHOULD TAKE A COURSE ON HOW TO TREAT AND TALK TO HIS EMPLOYEES!!!!!