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June 2025 by Alexander Petals
I walked in there feeling rather frustrated as two packages didn't show up. Not sure her name, but some gorgeous women dressed to kill opened the little door window which made me not so frustrated about having to drive about this morning. She took down the tracking numbers and went in back to figure it out. It took 5-10 minutes but when she came back out she had printed off a couple sheets to patiently explain to confused me what happened with my packages. Very helpful.
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June 2025 by Cindy Wu
1st time visiting this particular Post Office and hopefully it’s my last! They were late opening up by 30+ minutes and counting. It was a strange and angering experience. It’s scheduled to open at 9:00am and 30
Minutes in, it’s still not open! How can an establishment a Federal Establishment be so extremely late at opening with NO excuse nor word from the employees. SMH Unexceptionable! 😡
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November 2024 by Noemi Morales
A simple delivery never got completed. Tried to contact United States Postal Service and can't get a human being to answer the phone.
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June 2024 by Andre's Torres Jr
Had a problem with my mail All of a sudden, I wasn't getting my mail. and they resolved it. Thanks to Murphy Road Postal service. ???? I was Bugging where is my mail LMAO..... ?% Thanks.
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June 2024 by Andre's Torres Jr.
Had a problem with my mail All of a sudden, I wasn't getting my mail. and they resolved it. Thanks to Murphy Road Postal service. 👍🏼👌🏽🫡 I was Bugging where is my mail LMAO..... 💯% Thanks.
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February 2024 by Gino tordonato jr
Andrew Lam and Michael Cook were awesome to work with. Helped me reroute an expensive package so I could pick up locally in Hartford. Paying 27.00 to do so was awful, but that's government greed and nothing to do with them. Great experience!!!!
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August 2023 by mike sandor
Very slow and rude
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February 2023 by Salina Seals
Lost my package now having a hard time getting it back .
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August 2022 by Nileo Guerra
what I can say about this place just read all preview reviews they are all true :(
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August 2022 by ej
many of the packages I send from this location never get scanned, and thus the tracking information never gets updated. constantly left wondering whether my packages have been lost. three out of the four packages I handed directly to a worker earlier this week never got scanned and have zero tracking info. never coming back
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August 2022 by NADEF GFRET
what I can say about this place just read all preview reviews they are all true :(
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July 2022 by Lauren B
They lost my package and gave me such a run-around when I was trying to resolve the issue. They never picked up the phone, so I had to go in-person multiple times to even talk to someone. I mentioned that I was having trouble getting in touch via phone and the manager said they're just "bad at picking up the phone," and gave me his personal number instead-- which would have been great, but he never picked up when I called that number or returned my calls. So I had to go in-person again when the package still wasn't found, and that time they said there was no one on staff that could help me. So I gave my number and asked them to call me when someone was available-- it's been weeks and no one has contacted me. Given the vast number of 1-star reviews citing zero communication, this location should really be investigated for a complete lack of customer service. It was a complete waste of time having to repeatedly drive to Hartford for no resolution on a package THEY lost.
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June 2022 by Gabrielle Irving
Horrible customer service there are only a few good postal workers here that deliver mail. When you call the phone jus rings or they hang up on you. The don’t open their doors at the times listed . Waited outside for 30 mins at 8am before they opened the door . Workers will make your package unsecure instead of leaving boxes in mail room. Or mark your address wrong when you lived In the same location for over a year. They have lost packages as well . You would be surprised that this a United States Postal Service this is handled like a basement job all honesty if I could opt out of using them I WOULD
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May 2022 by Devansh Popat
Waited for 15 minutes, No one is even there to help. Rang the bell thrice. No one even replied. Waste of time.
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May 2022 by Tania Gonzalez
let me give it a 4-star walked in customer service was great offered everything at the window line wasn't crazy either everything was good to me
