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“Kind, knowledgeable and caring staff, from the front desk to the vet techs and vets. They have always treated both us and our pets very well. We trust them with our beloved furry family members.”
“Dr. Dre went above and beyond for my sick cat, and I couldn't be more grateful. This was my first time coming here and I am very pleased with her care. Everyone there was so nice, and accommodating. Drop off appointments are life savers for working pet owners. Would absolutely recommend them to anyone!”
“Everyone friendly and helpful. Cheerful office. Sincere attention and care taken w my cat and me. Everyone was awesome. The assistant, doctor and reception all great.”
“We greatly appreciated the same-day appointment for a dog in pain from a torn cruciate ligament. Vet was very comforting to Phoebe and reassuring to us. Even wrote down follow-up care notes for us in response to our questions. We were very, very impressed! THANK YOU TO EVERYONE! the speedy appt. and care and consideration of the doctor.”
“You come away from Animal Hospital of Old Saybrook feeling like the entire team -- from reception, to vet techs, to Dr. Shrack -- love your pet as much as you do. Great folks. And we've had to be there a lot in the last few years with an aging pup.”
“I am so grateful for the care Elliott received at Old Lyme Veterinary Hospital. From the very beginning, the team was thoughtful about my financial situation and did everything they could to help. They kept the cost reasonable and clearly explained Elliott’s dental condition so I fully understood what was needed.
The surgery went very smoothly, and afterward they gave me clear, easy-to-follow instructions on how to give him his pain medication. You can tell that everyone here genuinely loves animals and truly wants to help both the pets and their people.
This experience not only took excellent care of Elliott but also greatly reduced the financial stress I was under. I couldn’t recommend them more highly. Thank you for everything!”
“They offered me a very reasonable price to see my Guinea pig. Also, Dr C was great. I felt like they really liked my guinea pig and cared about him. That means a lot. Also the doctor returned my call to make sure I was applying the medicine correctly. It is such a good feeling to know that I now have a good doctor for my guinea pigs.”
“I cannot say enough good things about this team! They are exceptional. I have been going here for over 20 years and every time they treat my animals beautifully. They have saved all of my animals many times. I cannot imagine going to another vet”
“I can't thank the doctors and staff enough for all they do to keep my furry friends happy and healthy. So kind and thoughtful and great veterinarian care. Thank you so much!”
“Great having this service available by appointment. Reasonable price. Staff is professional & super nice. My dogs are seniors & aren't fans of public time. Staff had lots of patience for us & made it so easy and fast. The.vet was extra nice to my frail 15 YO. So appreciate all three of you!!”
“We called at 12:15 on Christmas Eve because our dog cracked her nail and it was in a spot we were concerned wouldn't stop bleeding. They were finishing up a patient and closing soon because of thr holiday but they still let us come in. They were able to sedate our dog, remove the nail and get us medication and out the door in less than an hour. We are so thankful they stayed a little late to help us as upon driving by the emergency vet in Middletown on the way to a family gathering a few hours later we saw a packed parking lot and I know we would have been there literally all day and night if we had to go there. I know the bill would have been at least double there as well.
Thank you for the amazing care!”
“My family and I have been using TEAM for years for our cats. The staff are so sweet and extremely helpful! I know my babies are in good hands. And today a staff member went above and beyond for me and I am forever grateful. ♡”
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“My Siberian husky strained her back on New Year's Eve. She was in so much pain she could barely walk. Dr. Torlone relaxed her with the laser therapy and followed it with accupuncture. One week later she was back to her normal behavior and happy to be moving without pain. The treatment helped her to heal quickly and completely. She received excellent care here, we highly recommend it!”