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February 2024 by Samantha Watson
Love my bath & body works location (Lisbon, CT) it's literally my 2nd home! Always welcoming, warming and the feel of family. I'm here minimum 2xs a week just spening all of my husband money! Any one I send there after they see something I have, love the store employees also! The new Manager Dowan & his employees are amazing.. I believe he's been there since last August and I been there regularly ever since. Keep up the excellent work. I never had a dull moment while there! I would've posted more pictures but I would be here all day! Excellent job guys and gals!
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September 2023 by Krista Boisclair
Just want to write this to explain how impossible of a customer there was in my visit today. Your manager, Kaitlyn was very professional and stayed calm even with this lady yelling at her and not wanting to listen or understand why they can’t process coupons again after they’ve already been used. Pat on the back to Kaitlyn!! I manage a restaurant in Foxwoods and deal with difficult guests all day, so I get how hard it is to keep your cool in impossible situations where the customer will never be satisfied no matter what you do!
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June 2023 by Yahmika White
I’ve had a mistake yesterday done to my order where an employee did an accident to my purchases. I called once I realize and the store manager Doan advise I come back and we fixed it great customer service was in and out and overall great experience nice and clean store everybody is very helpful and friendly.
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January 2023 by miketina1
Helpful staff, good prices on sales, good variety of products
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January 2023 by Danielle Geslin
My favorite store,I like everything about Bath& Body works.
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December 2022 by Felicia Wallace
The staff at this location are so friendly and helpful. Even though it was crazy busy in the store they spoke with everyone, explained the deals going on and helped pick out scents. 10 out of 10 for this store.
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November 2022 by Jas Mercado
Awesome experience! I’ve been a rewards member for a long time and I’ve only shopped there twice a year when they have the great big sales. I was not familiar with the rewards program and etc… Now thanks to Jean sales associate that works there… I will be shopping there more often. Jean explained to me and was very detailed in how the rewards program works. I had no idea I had rewards waiting to be used. Thanks to her I was able to save and buy more then what I was planing to buy. By the end of my shopping experience I was happy and amazed how much I was able to save. I can’t wait for my next visit. Thank you Jean for taking you time explaining the rewards program to me. Your great at sales and you know your stuff very well. I hope the company is aware that your a great asset to them. Brianna! Jean went above and beyond and showed how to use the App on my phone ☺️
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November 2022 by Charmyne Goodfellow
Lovely little store with super friendly staff
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July 2022 by Laurie Sylvia
Very nice staff! So friendly and helpful. I will make this my BBW store!!
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June 2022 by Kris H.
I love this location! The staff is friendly and helpful without crowding you, they have so many items in stock and the store is very clean. I also love that you enter the store from "outside", meaning you don't have to enter a mall or shopping center to access the store. The store is very well organized and I always find everything I'm looking for here.
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March 2022 by Jolene Lima
Beautiful and clean place! I was visiting from out of town and just had to stop at my favorite store. Employees were very kind when walking in, but the manager Breanna was the one who made all the difference. I went in looking for one specific item and they were out of stock, she was so determined to get me the one I wanted she went out of her way and had it ordered and shipped to my house out of state! KUDOS to Breanna for going the extra mile to assure my needs were met. Will definitely be back!
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October 2021 by Rutas Bio45
Is excelenthas very good offers and smells fall in love
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July 2021 by Barbara Gauthier
Love this place!! Got 75% off on my purchases today!!! Love the candles
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April 2021 by Kim C.
Wow! That was really poor experience! I walked in- and felt like I was not welcome. Rigorous rules...which are fine, but its the manner and tone in which they are given. Sterilize your hands here...grab a bag here...this is YOUR bag now! When I asked about a specific fragrance and "test smelling" it....I was rudely and very sharply told I would need to smell it through my mask. When I asked about spraying the small paper and smelling it quickly ....you would think I was asking to lick the door handles. I was the only person in the store!!!!! I said "never mind" and went over to look at the 3 wick candles-she immediately followed me and told me they were NOT ON SALE. I'm sorry- but I don't allow people to treat me this way. No one should go into a store and be treated like they are a second class citizen or made to feel unwelcome. When I shared this experience with my sister and several co-workers- they have experienced the same treatment.
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March 2021 by Ronda Orkney
It's safe to shop. They offer hand sanitizer, plexiglass barrier's, must wear a mask. Plenty of friendly help. Check out I's fast.
