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April 2025 by Logan
Couldn't even answer simple questions about games.
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March 2025 by zelos33333
I once was a longtime annual renewing pro member, back when I could use my accumulated points to do so. I went to renew at this shop a few years ago and the cashier essentially redeemed my points in a way where they weren’t retrievable and I could only use them online. I never renewed pro again because of that.
More recently, I did a preorder at this store and they failed to have it at the store on time. I visited the store two times that day to give them a chance. I saw a box that had markings suggesting it could have been it on the back counter, but the cashier insisted they hadn’t come in yet, so I didn’t pry further. Instead I asked for a refund, and the cashier asked if I wanted to put that money toward something else. That’s hysterical after the store just failed to provide me what I paid for on the day I wanted it. I know the poor kid was probably trained to do that, but still, come on. I ordered it from Amazon on the spot and had it at my front door before noon the next day. Being able to do that showed me there’a no value in a GameStop preorder anymore; had I done it in the first place, looks like I’d have had my game on time.
So it’s partially my fault. I went back here again after the membership botch, which I still tell every other GameStop I visit about every time they ask me to sign up for membership. I went and thought the store could at least get a preorder right. That’s the fool me twice, shame on me.
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February 2025 by Andrea Sadosky
Helpful and friendly staff!
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June 2024 by Allen Knapp
great place to get your video game needs
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May 2024 by Griswold Youth Center
Staff are amazing! Love this place!
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February 2024 by michael broder
It's a GameStop. They're gonna try to push things because they have to.. Don't take it personally
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August 2023 by Holly Jahns
50%off clearance sales rock!
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July 2023 by Jennifer Curcio
We bought our son The Show 23 Nintendo Switch game for his birthday and they put the Show 22 into the case. When we have it to our son we saw it was the wrong game. Shame on this store!!! It was devastating and very upsetting to our son.
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May 2023 by Bill Coady
Quite frankly I'm not sure how this company still exists when you comare apples to apples. There are so many better options just simply using the Amazon app and you can buy everything substantially cheaper and have delivered here within a day. The only real benefit is if you're looking to trade in your stuff cause cause there's nowhere else to do it.
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December 2022 by Dalton X Dugas
Went and bought a Nintendo Switch during November 2021 and got called stingy by the clerk for not wanting to buy their coverage or extended warranty.
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December 2022 by Shawn Wilson
Great service quick and efficient
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July 2022 by Troy Carter M
I came in for the Pro Days Sale. I provided my email and account info and wanted to pick up a game for the listed price. The sales person would not use the listed price and would only sell it at a higher price that he said was from the website. I just left the game there.
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December 2021 by Lady D Creations
I had called asking if I could do a phone trade in and they told me they had more than enough to do my phone yet when I get to the location they said they didn't have enough cash on hand to take my trade in. I also had to wait a while for someone they didn't even ask me if I needed help. I expected more from them because I've been a customer for a long time but super unhappy with the service at this location.
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September 2021 by George Alcoba
Kenneth Freder. I have no idea who you are or what I did to you. But if you look at my reviews, I had many happy customers. But can’t please everyone :) Anyways, thanks for your opinion lol
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September 2021 by Kenneth Freder
George is gone! That dude was the rock-bottom worst GS manager I have ever encountered. Pompous and egotistical. You will not be missed.
