-
April 2024 by carole larned
Dakota was professional courteous and friendly Helped me exchange my mattress after much confusion picking one because I have a lot of back problems and will be having a hip replacement in May
-
April 2024 by Stephanie Dingman
Quick and easy transaction. Sales person very helpful and attentive!
-
March 2024 by Dianne Gallo
Jaime was fantastic!Professional, service oriented, kind, friendly and knowledgeable!! Answers all my questions. Very helpful!
-
March 2024 by Renee Jones
Amazing service!
-
March 2024 by Jared Anderson
Dakota was awesome and very knowledgeable. I was selecting a mattress for a couple hours and Dakota helped me every step of the way.
-
March 2024 by JoAnn Tosi
Jaime was great!!!
-
March 2024 by Lizmarie Hernandez Kinslow
Drew was great! He was very patient with us. We had a general idea of what we were looking for. He showed us a few mattresses that were within what we were looking for. At one point we were stuck between two ?. They were similar to us. So it took us a bit longer to decide. We played on both for a bit. My husband tried being funny (he thinks he is funny?) and Drew did his best to go with it. Thank you Drew! After deciding which mattress to go with, the process was pretty easy and quick.
-
March 2024 by melissa bourque
Very professional and knowledgeable employees
-
March 2024 by G Berroa
If I can give it a 10 stars out of 5 I would! David was a pleasure working with him! He’s really knowledgeable, hardworking, honest and friendly person to be around with! Every single question I had was answered! When you come to this store Ask for David! He’ll take care of you!
-
December 2023 by Denise Wesolowski
Jaimie offered delivery and installation of a minor accessory to my newly purchased mattress and frame. That was very kind, truly “white glove” service. As kind as that was, husband is home, sick, and as a nurse, I couldn’t morally allow exposure of anyone to his illness. She accepted my proposal to come into store to pick up accessory. I needed to shop more for the holidays, so to me, it’s a win!
-
November 2023 by Tammy Waddock
Jaime is an absolute pleasure to deal with, and is extremely knowledgeable. She took her time to help us choose the right mattress for our needs. We highly recommend her to everyone who needs a mattress. 10 Stars!
-
November 2023 by Peter Josefek
Fantastic customer service. Super personal. Dakota and the other employee on site (I unfortunately missed her name) were very accommodating and warm hearted. No hard upsell either.
-
October 2023 by Nancy Brainard
A pleasant experience to say the least. Jaime was most helpful, explaining everything clearly.letting me know what was available sheets and mattress pads. Very helpful and took her time with me.I would recommend mattress firm to family and friends.Thank you Jaime.
-
September 2023 by Deborah Vessels
We were met by Dakota upon arriving at the store. He was very knowledgeable and listened to our needs andguided us in making a decision. It was a painless and easy experience with next day delivery!
-
September 2023 by R J
I had a terrific time at the Lisbon store yesterday. As soon as I walked in I felt very welcoming when greeted by Jaime. We stared a conversation about what I was look for. I was patiently shown all the beds that were currently on sale and then asked what size bed I was thinking of possibly purchasing. All my question (and there were many) were answered. I ended up spending a hour at the store.. great time. I learnt so much from Jaime.. she was/is very knowledgeable about the Mattress Firms Brand. We talked about many possibly buying options and she even shared with me that there might be customer returned Mattress cleaned and made to be like new at a huge discount. At no time did I feel pressured in making a purchase. To anyone looking to make a purchase I definitely would recommend Jaime.. she’s very passionate about and completely honest when it comes to making a purchase at Mattress Firm..Thank You Jaime ?Rod
