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March 2024 by LeeAnn
My 8 year old daughter and I walked in today as a walk-in. The sign clearly states walk-ins welcome but upon entering, we were greeted by Ruth who immediately looked at the clock and sighed and mumbled something about having an appointment in fifteen minutes (it was 2:45pm when we walked in). So instead of asking for the full cut that I wanted for my daughter i asked for a trim instead so as to not cut into the following client's appointment time since that seemed more important to Ruth.She meagerly cut off less than an inch of hair within two minutes and somehow the total still came to the full $22. That makes no sense to me since it was not a full haircut but I also understand the industry and workers deserve to be paid for their time and expertise.The attitude that walk-ins are less-than but that is what is welcomed per the company was not appreciated in any way. My 8 year old could barely tell anything had been done to her hair so I had to explain the purpose of a trim versus a cut/style (which we would only need a few inches off but as I stated, the immediate attitude toward us as walk-ins turned me right off from wanting to ask for the intended length cut that we wanted).Will never be using these services again.
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March 2024 by Natalie Coull White
My stylist Ruth was amazing! She explained everything to me and I left with a look I love
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February 2024 by Clare M
I have been getting my haircut at the SmartStyle salon for several years now. They always do a really good job. They offer a military discount, And everyone is really kind and pleasant to be around. The only negative that I've noticed is that they're very short-staffed at the moment which is hard on the employees and makes it a little more difficult to get an appointment. I feel bad for them because it's obvious that things would run a little smoother for them if there were more people. It's a little weird they have so many stations and they only have one or two people working. But it isn't very big negative. The women working there are great, And they do a good job which is all that's really important.
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February 2024 by tammy Jenislawski
Made appt online, got to the store and it was closed. Waited 20 minutes just to be sure.
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September 2023 by Kristen Sanborn
Brought my 9 year old daughter in today for a simple cut of maybe 3 inches. Not only was the woman [didn't get her name, wasn't given her name and no name tag] extremely rude, but she cut it in about 5 minutes.. it looked OK when we left I thought. I was so annoyed with her attitude I just wanted to leave. I get my daughter out of the shower and brush her hair and when I tell you she did a hack job..I almost cried. So how her I am cutting my own daughters hair so she doesn't go to school looking ridiculous.. I got it as straight as I could, but really... you took my money.. you were rude.. to top it off you did a horrible job! She's a child and you didn't care. Quit your job if you hate it.
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September 2023 by Cheyenne Thibeault
I am absolutely APPALLED by the way I was just treated, how my fiancé was treated & ALSO how they freaked out my 19 month old son. I made an appointment yesterday. I accidentally forgot my haircut money at home, I didn't go back to get it because I WAS RESPECTING the time they told us to be there. SO when I walk in after they FREAKED my son out COMPLETELY KNOWING HIS AGE & ACCEPTED HIM BUT YET IT WAS A PROBLEM SO YOU FREAK MY SON OUT?! When I walked in, the ladies gave me the nastiest looks & treated me TERRIBLY because I didn’t have my money & my son’s eyes were full of tears because of them. DISGUSTING. BUT YET my two boys got their haircuts & charged my 19 MONTH OLD SON over $20 for a 5 MINUTE HAIR CUT. I already contacted cooperation to deal with this matter. I will NEVER GO BACK. & THANK YOU SO MUCH TO THE TWO LADIES WHO DISRESPECTED ME & MADE ME FEEL LIKE I WASN’T ALLOWED BECAUSE I FORGOT MY MONEY & AFFECTED MY SON! YOU GUYS ALSO FREAKED MY FIANCÉ OUT BY HOW YOU DEALT WITH MY SON. I wouldn’t even give this place 1 star. I HAVE NEVER BEEN TREATED LIKE THIS!
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September 2023 by Rohan Patel
The lady who work there does care about anything she just want to done quick as she can. Never again at Walmart
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August 2023 by Kim Hyman
I have been going here for many years but the last time I went in I got the worst haircut of my life. I was left with long clumps of hair that was never cut so I had to cut it even myself.Service: Haircut
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July 2023 by Dianna Harrington
Booked an appointment online. When I got to the salon, the stylist was texting on her phone. After about 3 minutes she acknowledged us and said she had no openings and was not even apologetic. If your site allows for appointments when there are no appointments available its a problem. I traveled to get there and had to go back home. Poor customer service.
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May 2023 by Jennifer Vaz
This salon allowed be to book an appointment online for 6pm. They sent me a confirmation e-mail and then I got to the salon and it was locked up with a note on the door saying they were closing at 5pm today. No one ever called me to cancel the appointment. Won’t ever use them again.
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April 2023 by FuckA ganG
I feel so bad to say that it was shorter then we excepted but she loves her haircut n although it had to grow on her momma it’s not about her momma..Service: Kids' cuts
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March 2023 by maritza Cancel
Maryann was great! I had no idea what I truly wanted. I showed her some pictures and she gave me her best opinion. I was very pleased with the result. Would definitely recommend.Services: Haircut
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March 2023 by Cyndia Shook
I'm never disappointed with my hair coloring and cut by Mary Ann.
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March 2023 by Billy Thomas
Didn't even bother staying. Had an appointment and the hairdresser wasn't even halfway done with the client she was taking care of
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December 2022 by Nathan Shultz
The only place I go to get my hair cut is Smart Style, in Lisbon , CT.Maryann is my stylist of choice, due to her excellent skills in cutting my hair. She’s always upbeat, and friendly.The store itself is very clean and tidy, and well lit. Highly recommended!?