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January 2024 by Hannah Harrison
first time bringing my car in- i’ve had not so great luck with shops for my 14’ C300 but happy to say Bennett was wonderful. prompt communication; fair pricing, and my car is driving so smoothly after the transmission service. thank you!!!
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July 2023 by D Vas
Called to get an estimate cost on the work to replace the oem charge pipe on my 2017 BMW M2 which exploded during a track day at Lime Rock Park. I needed to explain what a charge pipe was to the woman receptionist, after which she consulted with the mechanic. They refused to do the work which is a simple bolt on procedure between the intake manifold and intercooler. I considered to do it myself but figured I would get an estimate so that I didn't have to struggle underneath the car without a lift. Thanks for nothing.
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July 2023 by David V.
Called to get an estimate cost on the work to replace the oem charge pipe on my 2017 BMW M2 which exploded during a track day at Lime Rock Park. I needed to explain what a charge pipe was to the woman receptionist, after which she consulted with the mechanic. They refused to do the work which is a simple bolt on procedure between the intake manifold and intercooler. I considered to do it myself but figured I would get an estimate so that I didn't have to struggle underneath the car without a lift. Thanks for nothing.
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June 2023 by FE
Charged $330.00 for an oil change and two cabin filters, which I did not ask for. When I questioned the bill, the owner threw an epic tantrum. Beware.
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March 2023 by Kevin R.
Great independent shop specializing in German/euro brands (eg. Audi, VW, Porsche, BMW, Mercedes), but fully capable and willing to work on domestic and other foreign cars (Subaru, Toyota, Honda). Being a euro specialist, you're going to likely incur euro-level pricing premiums (even if your car is domestic), but the work is done promptly, perfectly, and reliably -- There is definite pride in shop operations and customer satisfaction here. Highly recommended.
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February 2023 by Suzan Scott
A local, friendly, family-owned business. Excellent service & fair pricing.
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October 2022 by Cliff Sweeney
Brought my Audi here because felt swaying in the rear , one test drive and 3 mins on the lift and he found the issue! Extremely knowledgeable owner and one hell of a guy ! Definitely will be bringing any issues here ! And fairly priced !!!!Service: General repairs & maintenance
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October 2022 by James Millette
Fast, quality service. Came in for one thing and was made aware of some additional problems. Got it all fixed in one visit. Highly recommend for older mercedes'.
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October 2022 by Suzan Scott, Artist, Observer
Excellent service. I've used them for years and have always been very satisfied with their work! And I like supporting a local family business.
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June 2022 by Hannah Cyr
I had a tire blow out directly in front of Bennett motor works today, as you can see in the picture below. I walked in offering to pay and was refused service because “my tires were too big for their machine”. My father called to explain I have a spare tire and all they had to do was change it (takes about 5-10 minutes) and the owners said they were “too busy” to help me, but apparently had the time to sit on the phone with him and give him an attitude while a young woman is stuck on the side of the road in front of their establishment. I would not recommend doing business with disgusting people like this. It boggles my mind that a mechanic shop refuses service to simply change a tire (something I could do myself if I had the tools on hand) and the dynamic in there was just weird. If you’re looking for practical and stand up people to do business with I recommend the Litchfield filling station on the same road as Bennett motor works. Rj from the Litchfield filling station came and changed my tire in five minutes and would not accept any payment from me because he said “if my daughter was stuck on the side of the road I would hope someone would do the same for her”.
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March 2022 by Bo Haraldsson
The blower motor in my Volvo XC70 stopped working. From the 2008 model year and onwards, it is a complicated and time-consuming job to replace the fan.Access to special tools and acrobatic, mechanical, electronic skills is required of the person doing the job.I did some research about who can repair European cars here in CT found Bennett Motor Verks in Litchfield. Called them and asked if they could do the job, of course was the answer. I went there and they did a perfect job. If you have a Volvo, Bennett Motor Verks is the right shop to go to. They are specialists in European cars and have outstanding customer service.Bo Haraldsson Winsted, CTService: General repairs & maintenance
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January 2022 by len kriegsman
I hit a pothole and blew out my tire. I went in and asked the owner if he could help me out. they pulled my car in, put on my spare and was on my way in 10 minutes. Much thanks!
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September 2021 by Meestermole
Excellent communication. Service you can trust. I didn't feel like I was getting sold any service I didn't need like I have elsewhere. Price was even better than I expected. Well worth the visit.Services: General repairs & maintenance
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August 2021 by Amanda J.
I had quite the list of jobs for these guys, and it was done exceptionally well. I've been dreading getting the valve cover replaced, and they did it without any issues! My car is performing so much better, it sounds and feels like it did years ago. I felt completely heard when I put forth my concerns with the maintenance/work that I knew my car needed. These guys listened and carried out the job in a professional, high quality, and timely manner. Very knowledgable when it comes to BMWs. Prices are very reasonable too. Overall, they've definitely earned my trust.Services: General repairs & maintenance
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July 2021 by Angela Maselli
I will always take my BMW X3 here! Staff is amazing. Worked with my extended warranty carrier and that isn’t always an easy task. - Honest! Would not put in a fuel pump that was not a genuine BMW part. The extended warranty company sent a general/universal fuel pump to be put in my BMW and Bennett Motor Works refuse to put it in as it was not a genuine BMW part. He explained what can happen if that fuel pump was put into my car. After many phone calls from Bennett to the warranty co., the extended warranty company decided that Bennett was correct and sent a genuine BMW parts to be put in my car. That ! Is taking care of the customer ! Thank you Bennett Auto!Service: General repairs & maintenance
