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July 2025 by Angie Linngren
Rude store manager. Not a fan!
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August 2024 by Chris G
Done with this place! I just watched the clown with the flowered shirt and alcoholic skin who called himself a “manager” get into it with a crotchety old man over a soda bottle he mistakenly tapped over the counter while haggling over the bill(coward felt it was thrown at him) When I told this pathetic excuse for a man and customer service that he should take it down a notch (he was threatening the old man to leave the store or call the cops) he told me to leave. No problem buddy, keep your products and CVS looses my business no problem at all. I can go elsewhere til upper management gets rid of this chump. Maybe CVS should train its employees to realize the difference between a bottle being thrown and tipped by a shakey old man Hahah! Oh how I’d love to be a fly on the wall to hear the version of the story this “manager” tells his friends where he’s the hero?
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July 2024 by Tianna Perkins
Employees were kind and helpful
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July 2024 by Jennifer Ramsdell
Disgusting you cannot even reach anyone in the pharmacy. Now they have a “ confidential “ voice mail. Trying to ask about a prescription that has shown “ in progress” for three days.
If my insurance company didn’t force me to use this pharmacy I would have never chosen a place so impersonal
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June 2024 by yep
My cvs store is the best,the staff is always fantastic and helpful ,litchfield store #135 on rt 202
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January 2024 by Madison Hovey
Pitiful excuse for a pharmacy. Called to check if my prescription is ready automated service said “three being processed” once I get here. The women at the counter lets me know that there’s none ready for me and that she can only see what’s on her computer. Then why did YOUR automated service tell me they were processed. They had been open for over an hour by then. Had to show them my paperwork from urgent care then magically they saw three that needed to be filled. I’m very sick right now and their lack of communication and customer service is disgusting. I will certainly be looking for another pharmacy
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December 2023 by Madison Daly
Pitiful excuse for a pharmacy. Called to check if my prescription is ready automated service said “three being processed” once I get here. The women at the counter lets me know that there’s none ready for me and that she can only see what’s on her computer. Then why did YOUR automated service tell me they were processed. They had been open for over an hour by then. Had to show them my paperwork from urgent care then magically they saw three that needed to be filled. I’m very sick right now and their lack of communication and customer service is disgusting. I will certainly be looking for another pharmacy
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December 2023 by Dan Manstan
Really friendly people at this location
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November 2023 by Gigi
CVS has gone downhill. I'm not sure if the female with shoulder-length hair & glasses is a pharmacist or employee. Definitely not someone I want to know. I walked up to pharmacy counter, ignored by all. 1 female on the phone, 2 females at the other end o the counter chatting & the female w/shoulder lenght hair & glasses. I inquired as I was smiling. "Is anyone working the counter?"Shoulder length hair & glasses responded " it will be a minute " I replied "it's been a minute"Shoulder length hair & glasses charges over "what did you say?!" The snark was palatable. I softly replied(I have found yelling at bullies/aggressive humans escalates their behavior, speaking softly tends to unnerve the bullies/aggressive humans & tends to de-escalate or disarm them) "it's already been a minute" She stormed off & a lovely & polite young woman immediately helped me. Thank you for that.I reported it to the manager. I have my own business. I understand fully what quality customer service is, CVS pharmacy no longer does.Time to switch to Walgreens.
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November 2023 by Sandra Gutierrez
Excellent service
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September 2023 by laura falcetti
Pharmacy supposed to open at 10am. Pharmacist was not there to open. They said the person was on their way...approximately another 20 minutes. Everyone in line left. Very poor service for a company this size. No excuse for being late. Noone else to cover
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August 2023 by Caleb Jewett
Overpriced.
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June 2023 by jc
The store is always immaculate and there are always great bargains. They have a good selection of electronic accessories as well such as sd cards, prepaid phone cards, computer accessories like mice, some popular printer inks, flash drives, etc. Tons of candy and food items, and an in-store photo kiosk. Lots of greeting cards and an ATM. Pharmacy also located in -store.
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June 2023 by Miss Morning
Sadly I was personally attacked at this cvs I left the store in distress and shaking the check out lady was screaming in the store and singly Pointed me out while I was picking up a prescription she had a very nasty attitude towards me I begged her to please be kind she was accusing me of parking in the handicap spot then while she was checking out a customer she ran behind me and proceeded to follow me to my vehicle and banged on my car many times while screaming at me I am now truly suffering from traumatic distress from that incident! This place needs new staff or needs to be shut down she is lucky I did not call the police and press charges. I will be going else where to pick up my prescription such a shame!
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May 2023 by Jennifer SG
The rudest CVS I’ve ever been to.
